Supervisor

Thomas Franks Ltd; Glastonbury; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Wider wallet discounts

Free meals on duty

Volunteer leave

Enhanced parental leave

Cycle to work

Refer a friend bonus

Training & development

Apprenticeship programme

Social events

Employee assistance programme

Workplace pension

Career progression

Job summary

Thomas Franks Ltd in Glastonbury, Somerset, is seeking a Supervisor for a fast-paced catering operation on a 52-week, 7-days-a-week site serving breakfast, lunch and supper to pupils and staff. The role requires hands-on supervision, barista skills and a commitment to high food hygiene standards.

You will oversee service, support stock replenishment and ensure customer satisfaction while working with a dedicated team in an independent contract catering environment.

Qualifications

• Excellent customer service skills.
• Hospitality experience required.
• An all-round team player.
• Organised with attention to detail.

Responsibilities

• To oversee the hospitality operation.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

Skills

Customer service

Hospitality experience

Team player

Attention to detail

Job description

Glastonbury

Contract: Full Time, Permanent

Salary: 13.79

Hours: 40 per week

An independent co-educational day and boarding school for pupils aged 2 to 13 in Glastonbury, Somerset. Catering for around 550 students and teachers daily. We provide a core feeding offer of breakfast, lunch and supper, along with vibrant hospitality provision. This is a 52 week contract and operates 7 days a week, with additional weekend residential activity for boarders. A key benefit to this location is the extensive campus setting and outstanding facilities in the heart of the Somerset countryside.

We are looking for a Supervisor to join our team at one of our prestigious locations in Glastonbury.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key Responsibilities

• To oversee the hospitality operation
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You Will Have The Following Skills

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / Competencies

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About Us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.