Supervisor

Saltwater - Berwick Street; City of Westminster; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship under supportive management

Team socials and awards

Ongoing training and development

Inclusive and diverse workforce

28 days holiday per year

Meals on shift

Staff discounts at group venues

Job summary

Saltwater is hiring a Shift Supervisor at Berwick Street, Soho, London for both full-time and part-time roles. The position offers a clear leadership pathway with progression toward an Assistant General Manager role as part of a short-term succession plan.

Expect responsibilities across shift leadership, customer service, and driving sales, with a focus on quality and guest experience. Competitive hourly rate of £16.00, with benefits including mentorship and ongoing training within a fast-paced

Qualifications

• Previous experience in high-volume casual dining or QSR, with a strong understanding of food safety and maintaining 5-star standards at all times.
• Leadership, reporting, and computer skills are desirable.

Responsibilities

• Ensure every shift runs smoothly, safely, and to Saltwater standards in the absence of senior leaders.
• Foster a positive, accountable, and high-performing team culture.
• Drive sales and seek opportunities to further the growth of the business.
• Communicates clearly and positively.
• Welcomes feedback and supports others.
• Acts proactively to improve and learn.

Skills

Energy

Warm personality

Reliability

Team player

Leadership

Reporting

Computer skills

Job description

Shift Supervisor

SALARY: £16.00 per hour HOURS: Full-time and part-time available

LOCATION: Berwick Street, Soho London

OPPORTUNITY

RECENT OPENING. An exciting opportunity for a front of house Supervisor to join the team of a brand new Australian Sushi QSR. This role offers a clear pathway to leadership, with progression into the Assistant General Manager role as part of a short term succession plan.

What is Saltwater:

Saltwater is inspired by the extraordinary Japanese food culture that has developed in Australia. Saltwater serves innovative and accessible sushi and hot rice bowls defined by high quality produce and friendly, engaged service. Our mantra is to create fast restaurant quality food with Australian soul.

Who we are looking for:

• Energy

• A warm, welcoming, and genuine personality with a positive, can-do attitude and excellent attention to detail.

• A reliable, punctual, and accountable self-starter who is adaptable, quick to learn, and eager to grow and succeed.

• A collaborative team player who enjoys sharing knowledge, supporting others, and contributing to a positive team culture.

• Experience

• Previous experience in high-volume casual dining or QSR, with a strong understanding of food safety, hygiene, and maintaining 5-star standards at all times.

• Leadership, reporting, and computer skills are desirable.

Leadership

• Ensure every shift runs smoothly, safely, and to Saltwater standards in the absence of senior leaders.

• Foster a positive, accountable, and high-performing team culture.

• Drive sales and seek opportunities to further the growth of the business

Role and Responsibilities:

We’re building a team of motivated, positive, and growth-minded individuals. The ideal candidate will demonstrate the following qualities:

• Team Player

  • Communicates clearly and positively

  • Welcomes feedback and supports others

  • Brings energy and interests beyond the workplace

• Proactive Mindset

  • Actively seeks information, feedback, and opportunities to improve

  • Shows a strong drive to learn and develop

• Strong Attention to Detail

  • Quickly identifies errors and inconsistencies

  • Understands new concepts rapidly

  • Shares helpful feedback with leadership when needed

• Presentable & Professional

  • Takes pride in their appearance and represents the team well

• Accountable

  • Owns their actions

  • Accepts feedback without excuses

• Curious & Engaged

  • Listens carefully, asks smart questions, and observes thoughtfully

  • Demonstrates a genuine thirst for knowledge

• Organised

  • Maintains a tidy, structured approach to work

  • Adapts smoothly to systems and processes

What we offer:

• Mentorship under a supportive management team

• Team socials and award opportunities

• Ongoing training and development opportunities for both product knowledge and management skills

• Inclusive and diverse workforce

• 28 days holiday per year

• Meals and softs while on shift

• 25-50% discounts at all group venues (Milk Beach Soho and Bar Blondie)