Assistant Manager

SushiDog Ltd; City Of London; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Free gym

Healthcare support

Extra holidays

Birthday leave

Sabbatical after 5 years

Bonus scheme

Social events

Stint pay

Free meals on shift

Discounts

Career progression

Job summary

SushiDog Ltd is seeking an Assistant Manager to lead a fast-paced team and deliver exceptional customer service in our London store. You will oversee daily operations, train staff, and ensure top food quality while upholding safety standards.

We value strong communication, a positive attitude, and the ability to thrive under pressure. Join us for career progression, team events, and a supportive work environment in a dynamic fast-food setting.

Qualifications

• Excellent communication and interpersonal skills essential.
• Ability to stay calm, organised and reliable under pressure.
• Proven leadership and team-motivation abilities.

Responsibilities

• Lead and motivate the team to deliver outstanding service and food quality.
• Oversee daily operations, ensuring everything runs smoothly during shifts.
• Deliver exceptional customer service, ensuring customer satisfaction.
• Assist with training, scheduling, and managing staff performance.
• Communicate clearly and confidently with customers and team members.
• Oversee day-to-day management of the store, ensuring smooth operation.
• Ensure all food safety and health & safety standards are met.
• Maintain and improve store standards to meet company expectations.
• Help implement new ideas to improve customer experience and operations.

Skills

Outstanding communication skills

Approachable, understanding andPatient

Great time-keeping and organisational

Positive CAN DO attitude

Strong customer facing skills

Strong problem-solving mind

Capable of prioritising task

Job description

From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day.

Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it.

WHAT WE ARE LOOKING FOR

Do you thrive in a fast-paced, energetic environment? Are you passionate about leading a team and delivering an outstanding customer service? If so, we want YOU to be part of our growing team!

WHAT’S IN FOR YOU

• Free Gym membership
• Healthcare Support
• Extra holidays on top of the usual 28 days (Based on length of service)
• Extra holiday day on your birthday
• Paid Sabbatical month after 5 years of service
• Achievable Bonus Scheme
• Social company events
• Stint - Pay (withdraw up to half your salary at any point during the month)
• Free Meal when on shift and up to 70% discount when not on shift
• Career progression

YOUR TALENTS

• Outstanding communication skills
• Approachable, understanding and patient
• Great time-keeping and very good organizational skills
• Positive “CAN DO” attitude who lives the values
• Strong customer facing skills
• Strong problem-solving mind
• Capable of prioritising task

JOB RESPONSIBILITIES

• Lead and motivate the team to deliver outstanding service and food quality.
• Oversee daily operations, ensuring everything runs smoothly during your shifts.
• Deliver exceptional customer service, ensuring customer satisfaction.
• Assist with training, scheduling, and managing staff performance.
• Communicate clearly and confidently with customers and team members.
• Oversee the day-to-day management of the store, ensuring smooth operation.
• Ensure all food safety & health and safety standards are met.
• Maintain and improve store standards to meet company expectation.
• Help implement new ideas and strategies to improve the customer experience and operations

REQUIREMENT

• Experience as an Assistant Manager or Supervisor role within the sector.
• Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry.
• Leadership skills with the ability to inspire and motivate a team.
• Strong organisational and time management skills.
• Ability to thrive under pressure and think on your feet
• A passion for food, service, and creating a positive work environment