Supervisor

MiMi Mei Fair, Curzon Street; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Career progression opportunities

Ongoing training and development

Staff meals on duty

Employee discounts across our Mayfair餐

A supportive and welcoming team

Job summary

Mimi Mei Fair & Miko Mei Fair in Mayfair are seeking a Restaurant Supervisor to join our front‑of‑house team. You will work closely with management to ensure smooth daily operations and deliver an exceptional guest experience on the floor, leading by example and supporting colleagues.

This hands‑on role focuses on delivering outstanding service, developing your supervisory skills, handling guest requests, and maintaining high standards across service, menu knowledge, and guest interactions.

Qualifications

• Experience as Head Waiter/Waitress or similar senior front-of-house role.
• Ready to step into supervisory or management responsibilities.
• Passion for hospitality and delivering excellent service.
• Calm under pressure and able to lead by example.

Responsibilities

• Support the management team with day-to-day restaurant operations.
• Lead the floor team and maintain excellent service standards.
• Handle guest requests, feedback and complaints confidently.
• Assist with team briefings, training and onboarding.
• Ensure the restaurant is fully prepared for service.
• Assist with cash handling, EPOS and closing procedures.
• Maintain strong menu, wine and allergen knowledge.
• Encourage sales and create memorable guest experiences.
• Ensure health & safety standards are followed.

Skills

Head Waiter experience

Hospitality passion

Leadership

Communication skills

Organised

Job description

Ready for Your Next Step? Join Us as a Restaurant Supervisor!

Mimi Mei Fair & Miko Mei Fair are looking for an ambitious and passionate Restaurant Supervisor to join our front‑of‑house team in the heart of Mayfair.

About Us

Located in the heart of Mayfair, our unique destination brings together two exceptional dining concepts under one roof.

Mimi Mei Fair is an upscale Chinese restaurant offering elegant cuisine in a beautiful, opulent setting inspired by Chinese heritage and artistry.

Miko Mei Fair brings a fresh, modern take on Thai cuisine, with fire‑led cooking, bold flavours and a vibrant atmosphere.

The Role

As Restaurant Supervisor, you'll work closely with our management team to ensure the smooth running of daily operations and deliver an exceptional guest experience.

This is a hands‑on role where you'll lead by example on the floor, support your colleagues and gradually take on more management responsibilities.

Your responsibilities will include:

• Supporting the management team with day-to-day restaurant operations
• Leading the team on the floor and ensuring excellent service standards
• Handling guest requests, feedback and complaints confidently
• Supporting team briefings, training and onboarding
• Ensuring the restaurant is fully prepared for service
• Assisting with cash handling, EPOS and closing procedures
• Maintaining strong menu, wine and allergen knowledge
• Encouraging sales and creating memorable guest experiences
• Ensuring health & safety standards are followed

About You

We're looking for someone who:

• Has experience as a Head Waiter/Waitress or in a similar senior front‑of‑house role
• Is ready to take the next step into a supervisory or management position
• Has a genuine passion for hospitality and delivering excellent service
• Is confident, organised and comfortable leading by example
• Has strong communication skills and a positive, hands‑on attitude
• Works well under pressure and enjoys being part of a busy team
• Is eager to learn, develop and take on new responsibilities

Experience in a premium or fine‑dining restaurant is highly desirable, but previous management experience isn't essential – we're more interested in your attitude, potential and willingness to grow!

What We Offer

• Career progression opportunities within a growing hospitality group
• Ongoing training and development
• Staff meals on duty
• Employee discounts across our prestigious Mayfair restaurants
• A supportive and welcoming team environment

Ready to take the next step in your hospitality career?

We can't wait to hear from you!