Supervisor

Levi Strauss & Co.; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Iconic brand

Job summary

Levi Strauss & Co. in London’s Regent Street is seeking a Store Supervisor to drive sales and support the management team. You will be the link between our denim collections and customers, delivering excellent service and coaching the front-line team.

You will set daily and weekly targets, monitor KPIs, assist with stock and rota, and ensure a smooth customer journey. If you are passionate about the brand and thrive in a fast-paced retail environment, this role offers growth and an iconic career

Qualifications

• Passion for the Levi's brand and values.
• Strong customer service and team-management experience in retail.
• Proven ability to develop and grow a store team.
• Experience driving KPIs and sales targets in a retail environment.

Responsibilities

• Support and deputise for the management team to meet KPI and profit opportunities.
• Set and track daily and weekly sales targets for the store team.
• Monitor KPIs and performance through reports and updates to the management team.
• Assist with stock management, payroll, admin and rota.
• Enhance the customer journey with a 1-2-1 service and prioritise the customer.
• Inspire, motivate and develop the team through training and product knowledge.

Skills

Customer service

Team leadership

Retail operations

KPI driven

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

So if you’re a lover of all things denim and think this role is for you.

LOCATION Regent Street, London, United Kingdom.

FULL TIME/PART TIME Full time Current LS&Co Employees.