Supervisor

Ninja Warrior Bristol; Bristol; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Industry-leading pay

Company bonus

50% off food and drinks on shift

50p off hot drinks on shift

50% off entry for you + 4 on weekdays

50% off entry for you + 4 on weekends/

20% off for family & friends

25% off food when off shift

20 days holiday + bank holidays

Birthday paid day off

Pension scheme

Discount platform

Job summary

Ninja Warrior Bristol is seeking a Supervisor to help manage a fast-paced leisure venue. You will guide and coach the Ninjas, deliver exceptional guest experiences, and keep operations running like clockwork.

The role offers 30 hours per week with opportunities to flex up during school holidays and busy periods. Ideal candidates have supervisory experience in hospitality, strong health and food safety knowledge, and the energy to lead shifts while maintaining high guest satisfaction.

Qualifications

• Experience in the leisure or hospitality sector.
• Supervisory or team lead experience in a busy venue.
• Experience working with children is advantageous.
• Strong knowledge of health & food safety.
• Confident in leading shifts and delivering guest experience through your team.
• Understanding of KPIs and how to deliver them operationally.
• Able to learn new skills quickly and lead with energy.
• Excellent timekeeping.
• Comfortable working in a busy, fast-paced environment.

Responsibilities

• Lead shifts and coach the team to deliver exceptional guest experiences.
• Support the Elite Ninjas (Management Team) and uphold company values.
• Keep the venue operating smoothly and safely.
• Be adaptable during busy periods and maintain energy and motivation.

Skills

Leisure/Hospitality

Supervisory experience

Child experience

Health & Safety

Shift leadership

KPIs

Energetic leadership

Customer focus

Time management

Team player

Professional communication

Punctuality

Party experience

Food safety

Children experience

Job description

We are Ninjas. As a Supervisor you thrive on the adrenaline of a fast paced, ever changing environment. No two days are the same — and that’s exactly how you like it. Our guests arrive full of energy, and you feed off that momentum.

Your mission is to ensure our Ninjas deliver exceptional experiences every single shift. You lead through action — guiding, coaching, and inspiring the team while keeping the venue operating like clockwork. You’ll support the Elite Ninjas (Management Team), uphold our values, and champion a culture built on balance, courage, energy, and flexibility.

Roll your sleeves up. Step into the arena. Let’s go.

This role is 30 hours per week, with the opportunity to flex up in school holidays and busy periods.

Skills and experience

• Experience in the leisure or hospitality sector
• Previous supervisory or team lead experience in a busy venue
• Experience working with children is highly advantageous
• Strong knowledge of health & food safety
• Confident in leading shifts and delivering guest experience through your team
• Understanding of KPIs and how to deliver them operationally
• Ability to adapt quickly, stay resilient, and lead with energy
• A genuine ambition to deliver a fun customer experience, consistently
• Comfortable working in a busy, fast-paced environment
• Organised and can manage own time
• Able to learn new skills and informationGreat team player
• Able to listen to and action instructions
• Able to always communicate professionally and with respect
• Excellent record of time keeping
• Party experience desirable
• Experience with food safety desirable
• Experience working with children desirable

Benefits

• Industry-leading pay
• Company Bonus Scheme
• 50% off food and drinks while on shift
• 50p off hot drinks while on shift
• 50% off for you + 4 on weekdays
• 50% off entry for you + 4 on weekends and during school holidays
• 20% off up to 4 parties a year for your family & friends
• 25% off food and drink when not on shift
• 20 days holiday + bank holidays
• Increased holiday leave at 2 and 5 years of service
• Birthday is a paid day off for everyone
• Pension Scheme
• Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores

Compensation: To be discussed