Shift Manager

Wingstop Restaurants, Inc.; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount (50% Mon-Thurs, 20% Fri-Sun)

33 days holiday + birthday off

Culture budgets for recognition

Regular companywide incentives

Wagestream access

Team socials and events

Uniform provided

Job summary

Wingstop Restaurants, Inc. seeks a Shift Manager in Sheffield to lead restaurant shifts, ensuring excellent customer service and quality standards. This hands-on role involves developing the team, motivating them, and maintaining operational excellence.

With a focus on success, the Shift Manager will oversee daily operations, coach Crew Members, and ensure satisfaction. The position offers various perks including a quarterly bonus, flexible scheduling, and team recognition initiatives.

Qualifications

• Previous experience in a supervisory or team leader role.
• Confident, hands-on leadership style.
• Strong communication and organisation skills.
• Positive, team-first mindset.

Responsibilities

• Leading shifts and supporting your team on the floor.
• Delivering fast, friendly, and consistent customer experiences.
• Coaching and developing Crew Members.
• Ensuring food quality, cleanliness, and safety standards are met.
• Supporting stock control and daily operations.

Skills

Supervisory experience

Hands-on leadership

Strong communication skills

Organisational skills

Team-first mindset

Job description

About the Role

As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience.

You’ll motivate the team, step in where needed, and keep everything on track during busy periods. This is a hands-on role where you’ll lead by example, build team confidence, and play a key part in delivering strong operational performance.

This role is based in a restaurant where customers can dine in, order takeaway and delivery. As a Shift Manager, you’ll lead from the front during busy shifts, supporting your team, driving standards, and making sure every customer leaves with a great experience.

What You’ll Be Doing

• Leading shifts and supporting your team on the floor
• Delivering fast, friendly, and consistent customer experiences
• Coaching and developing Crew Members
• Ensuring food quality, cleanliness, and safety standards are met
• Supporting stock control and daily operations

What We’re Looking For

• Previous experience in a supervisory or team leader role
• Confident, hands-on leadership style
• Strong communication and organisation skills
• Positive, team-first mindset

Benefits

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon-Thurs, 20% Fri-Sun)
• 33 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant Manager roles

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know – we’re here to assist you.