Supervisor

Oli Aubrey-Thomas; Aldenham; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

Staff discount 20% in pubs, 30% on a b

Share Save Scheme

Company Pension Scheme

Job summary

The Red Lion in Radlett, Hertfordshire, is seeking a Supervisor to oversee front-of-house operations, ensure consistent service, and manage shifts in a busy pub environment.

You will train the team to maintain high standards for seasonal British dining, engage with guests, and help run private events. A passion for hospitality and career growth is expected.

Qualifications

• Deliver exceptional customer service at all times.
• Lead and manage shifts safely and efficiently.
• Mentor and train team members to uphold standards.

Responsibilities

• Lead shifts safely and effectively.
• Train the team to ensure knowledge to delight customers.
• Build rapport with customers and colleagues to sustain pub success.
• Support events and day-to-day operations with a can-do attitude.

Skills

Customer service excellence

Team leadership

Training and development

Job description

Standing proudly in the heart of Radlett village, the Red Lion has been serving the best of seasonal British food and award-winning ales since the 1900s. Favourite among many in Hertfordshire, our pub offers classic nostalgia as well as a sprinkle of modern times. Guests can enjoy a stay in one of our stylish 13 hotel bedrooms. Whether it's a weekend away or a business trip, our position just a few minutes walk to the train station makes us the perfect location for all. We don't shy away from private events and love a good party! Our team stands at the heart of everything we do, and we welcome new talents.

What We Offer Our
Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a
Supervisor:

As the successful Supervisor you will have a passion to deliver
exceptional customer service every time and be able to build
rapport with our customers and our team to continue
the success of our pub. You will be passionate about training our team to
ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts
safely and effectively. You will also be someone who is committed to their
career in hospitality and we can offer ongoing
development to support you as you grow and succeed with us.