Supermarket Assistant, Team Leader Nights

John Lewis Partnership; Towcester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company that values its Partners and fosters a culture of respect and development. As a Team Leader, you will play a crucial role in enhancing customer experiences while leading your team to operational excellence. Your passion for food and commitment to service will ensure that every customer enjoys their shopping experience. With opportunities for career growth and a supportive environment, this role is perfect for someone eager to make a difference and take on supervisory responsibilities.

Benefits

Share in profits

Training and development opportunities

Respectful work environment

Qualifications

• Experience in a customer-facing selling or service environment is essential.
• Knowledge of food and drink trends is a plus.

Responsibilities

• Support shop leadership teams to deliver operational excellence.
• Engage and motivate team members to meet daily operational requirements.

Skills

Customer Service Experience

Sales Skills

Job description

Apply on JLP Jobs

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating, and leading Partners to meet daily operational requirements. This involves tasks such as advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures.

You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.

Our Culture and Expectations

Waitrose & Partners is all about enriched experiences for our people and customers. We want you to enjoy your work and share your passion for food with our customers. We will train you, treat you respectfully, and reward you with a share in the profits for your contribution and our collective success.

We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in their work, and ensures the shop floor is always ready for customers. Whether shopping for a healthy lunch, fresh produce, weekly groceries, or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and Partners.

Development Opportunities

We invite applicants who wish to develop their careers with Waitrose and take on supervisory responsibilities after successful training.

Essential Skills and Experience

• Experience in a customer-facing selling or service environment

Desirable Skills and Experience

• Duty Manager Training (Internal Partners only)

Working Hours

37.5 hours per week, working across 7 days including weekends. Earliest start time is 20:00 and latest finish time is 07:00.