Hospitality Team Leader - 40 hours per week

Genting Casinos UK Ltd.; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Hospitality Team Leader to enhance their vibrant team in Birmingham. This role involves leading a team to deliver exceptional service in a fast-paced environment, ensuring guest satisfaction while fostering a supportive and engaging workplace. Candidates should possess strong leadership and communication skills, with the ability to motivate and develop staff. This is a fantastic opportunity to make a significant impact in a dynamic setting, where your contributions will be valued and recognized.

Qualifications

• Ability to motivate and develop staff within the hospitality sector.
• Strong communication and team-building skills.

Responsibilities

• Deliver excellence in service while leading a vibrant team.
• Ensure guest-focused service in hospitality areas.

Skills

Team Leadership

Communication Skills

Motivation

Guest Service

Team Building

Job description

We are currently recruiting a hard-working and enthusiastic Hospitality Team Leader to join our vibrant team, working 40 hours per week. Candidates must be fully flexible to work a variety of shifts, including weekends, nights, and bank holidays.

Key competencies and duties include:

1. Demonstrating the ability to motivate, develop, and deploy staff within the Bar & Restaurant
2. Delivering excellence in signature service and demonstrating strong team-building skills
3. Exhibiting excellent communication skills
4. Being an effective team player who contributes to continuous business improvement
5. Ensuring comprehensive, guest-focused service within the Hospitality areas
6. Helping to build, train, and develop an effective team through encouraging involvement, feedback, and leveraging team strengths
7. Assisting with the training of new team members
8. Possessing an outgoing and enthusiastic personality
9. Maintaining a positive, can-do attitude