Assistant Manager *New Centre Opening*

Hollywood Bowl Group Plc; Uxbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a highly motivated Assistant Manager for a new centre opening. This role offers the chance to lead and inspire a team while ensuring exceptional customer service in a vibrant entertainment environment. With a focus on training and development, you will play a key role in achieving financial and service excellence. Enjoy a comprehensive benefits package, including bonuses, discounts, and a supportive work culture that values diversity and inclusion. If you're ready to take on a rewarding challenge with opportunities for growth, this position is perfect for you.

Benefits

Bonus scheme

50% off food when working

Optional pension plan

28 days holiday plus additional days with service

Monthly free games vouchers

30% discount on food and drinks

Healthcare cash plan

Enhanced parental leave benefits

Qualifications

• Proven management experience in leisure, hospitality, or retail.
• Strong passion for customer service and team development.

Responsibilities

• Support operations, coach the team, and assist the General Manager.
• Ensure a safe and fun environment for customers.

Skills

Management experience

Customer service

Team development

Flexibility for nights and weekends

Job description

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About The Role

Are you a highly motivated, engaging manager?

Why Join Us?

• Opportunity to earn an extra £1 per hour, paid monthly, through our bonus scheme
• Chance to earn a centre outperformance bonus
• 40-hour contract with additional pay for extra shifts
• 50% off food when working
• Optional pension plan
• 28 days holiday plus additional days with service
• Access to our Centre Manager in Training programme and apprenticeships
• Monthly free games vouchers
• 30% discount on food and drinks for you and up to five friends
• Support through our Team Member Support Programme including counselling and mental health support
• Healthcare cash plan
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced parental leave benefits

The Responsibilities

Upon joining, you'll undergo a comprehensive induction, training across all areas of the centre, including lanes, bar & diner, and amusements. You will support the operation, coach and mentor the team, and assist the General Manager in achieving financial and service excellence, ensuring a safe, fun environment for customers.

Candidate Requirements

• Management experience, preferably in leisure, hospitality, or retail
• Passion for customer service
• Experience inspiring and developing large teams
• Willingness to work nights and weekends
• Desire to succeed

About Hollywood Bowl Group

We are leaders in experiential family entertainment with 74 UK centres and 13 in Canada. We value diversity and inclusion, fostering a workplace that promotes equal opportunities and celebrates contributions from all employees.