Sunroom Attendant

Heckfield Place; Heckfield; On-site; GBP 16,000 - 19,000; Part time

Benefits offered by this job

Basic salary £17,574.38 PA

Tronc (£7,800+ per annum)

Increased holiday allowance

Vitality healthcare cover

Employee assistance programme

Life assurance from day one (up to 2x薪

Life assurance from day one (up to 2x薪

50% F&B discount

Company sick pay

Enhanced maternity pay

Enhanced paternity pay

Recruit a Friend £1000

Monthly employee recognition scheme

Annual employee parties

Free staff meals

Daily team briefings and tastings

50% discount on Wildsmith Skin product

Heckfield Plus online discounts

New baby gift

Christmas gift

Job summary

Heckfield Place is seeking a Sunroom Attendant to join our Food & Beverage Team. This role is 25 hours per week, part-time, based at The Sun Room within the spa and wellbeing spaces.

You will help deliver calm, welcoming service in a luxury setting that reflects our brand values. You'll work closely with the Bothy and Food & Beverage teams, maintain high standards of cleanliness and knowledge of menu and allergens, and participate in daily briefings and tastings.

Qualifications

• Experience in front-of-house service in luxury hospitality.
• Knowledge of food safety standards.
• Ability to upsell and maintain brand standards.

Responsibilities

• Deliver attentive, knowledgeable and confident food and beverage service throughout the guest journey.
• Prepare the Sun Room for service, including mise en place, presentation, cleanliness and stock readiness.
• Prepare and serve food, beverages, teas, coffees and juices in line with brand, quality and food safety standards.
• Maintain excellent menu, product and allergen knowledge to confidently support guests.
• Ensure accurate, timely service while maintaining high standards of cleanliness and organisation.

Skills

Customer service

Food & beverage knowledge

Hospitality teamwork

Job description

Position

Heckfield Place is a beautifully restored hotel set within 400 acres of Hampshire countryside, just outside London. The Sun Room sits within The Bothy, our spa and wellbeing space, offering guests a relaxed dining experience that complements their wellbeing journey. Working closely with the Bothy and Food & Beverage teams, the Sunroom Attendant plays an important role in creating a calm, welcoming and memorable experience that reflects the values and standards of Heckfield Place.

Job Summary

Front of House is currently looking for Sunroom Attendant to join our Food & Beverage Team 25 hours per week.

Position Responsibilities include but aren't limited to:

• Deliver attentive, knowledgeable and confident food and beverage service throughout the guest journey.
• Prepare the Sun Room for service, including mise en place, presentation, cleanliness and stock readiness.
• Prepare and serve food, beverages, teas, coffees and juices in line with brand, quality and food safety standards.
• Maintain excellent menu, product and allergen knowledge to confidently support guests.
• Ensure accurate, timely service while maintaining high standards of cleanliness and organisation.
• Respond professionally to guest feedback and support wider Bothy and hotel operations as required.

Benefits:

• Basic salary of £17,574.38 PA
• Tronc (Allocation for 2025 was £7800+ per annum / per person based on full time hours)
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (from day one, covering up to 2x your annual salary)
• 50% F&B discount when dining in our restaurants
• Company sick pay
• Enhanced maternity pay
• Enhanced paternity pay
• Recruit a Friend bonus (£1000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• Daily briefings with the team, including food tasting - opportunities to work with the Home Farm
• 50% discount on Wildsmith Skin products
• Heckfield Plus - online discounts
• New baby gift
• Christmas gift

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment,