Sunderland - Deputy Manager

Routes Healthcare; Sunderland; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Buy and sell holiday scheme

25 days holiday

Job summary

Routes Healthcare is seeking an experienced Deputy Manager for Sunderland and Newcastle to support the Registered Manager, coach the team and help drive quality care.

Based at Admiral Way, Sunderland, you will oversee day-to-day operations, contribute to budgets and performance, ensure CQC compliance, and build strong relationships with commissioners, service users and families while growing into a Registered Manager role.

Qualifications

• Experience in a management or senior care role.
• Knowledge of CQC regulations and standards.
• Experience managing care packages across a geographic area.
• Full UK driving licence and access to a vehicle.
• Calm under pressure with a people-focused approach.

Responsibilities

• Support the Registered Manager across day-to-day operations in Sunderland and Newcastle.
• Develop and coach the team, manage budget and performance.
• Cover the RM when absent and maintain CQC compliance.
• Work with commissioners, service users and families.
• Enjoy support from the organisation while growing into management responsibilities.

Skills

Management experience

Domiciliary care

CQC knowledge

Geographic care packages

Driving licence

Job description

INDINT

Deputy Manager — Sunderland

Based at Admiral Way, Sunderland

Salary £30,000–£35,000 depending on experience + performance bonus

Ready to step up into management?

We're looking for an experienced care leader to join our Sunderland and Newcastle service as Deputy Manager, supporting our Registered Manager and helping to lead the team forward. This is a real opportunity to develop your management skills with genuine support around you — and a clear route towards Registered Manager level if that's where you want to go.

Routes Healthcare has been delivering high-quality homecare for 15 years. We back our managers properly, and that means our Deputy Managers get the space and support to grow into the role.

What you'll have behind you

• Centralised HR, payroll, quality and marketing teams
• An in-house recruitment function with zero agency use
• Ongoing training and development through Routes Academy
• Regular access to senior leadership
• Digital care plans and dedicated IT support

What the role involves

Supporting the Registered Manager across day-to-day operations in Sunderland and Newcastle. You'll help develop and coach the team, support budget and performance management, cover the RM when they're absent, and maintain CQC compliance. You'll work closely with commissioners, service users and families — and get the full backing of the organisation while you do it.

What we need from you

• Current experience in a similar management or senior care role, or working in domiciliary care ready to step up
• Good working knowledge of CQC regulations and standards
• Experience managing or supporting care packages across a geographic area
• Full UK driving licence and access to a vehicle
• Calm under pressure, solutions-focused, and genuinely invested in the people you support

What you'll get

• Salary £30,000–£35,000 depending on experience, plus performance bonus
• 25 days holiday plus bank holidays plus your birthday off
• Buy and sell holiday scheme
• Pension scheme
• Employee Assistance Programme

If you're ready to develop into a management role with proper support behind you, we'd like to hear from you.

Routes Healthcare — part of your journey