Subsidence Building Technician

TN United Kingdom; Guildford; Remote; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Claims Technician to join their Subsidence Team. This role involves providing technical building claims solutions and supporting surveyors and claims management. You will drive subsidence claims towards settlement, communicate with clients, manage contractors, and negotiate settlements. The position offers a competitive salary, 25 days of holiday, and a comprehensive benefits package. If you are a detail-oriented team player with a positive attitude and strong communication skills, this opportunity is perfect for you.

Benefits

25 Days Holiday

Company Bonus Scheme

Training and Career Advancement

Qualifications

• Experience in subsidence/building insurance claims or extensive trade experience.
• Ability to thrive in a fast-paced, target-driven environment.

Responsibilities

• Manage subsidence claims towards settlement as part of a remote team.
• Communicate with customers and contractors via phone and email.

Skills

Communication Skills

Organizational Skills

Customer Service

Problem-Solving

Attention to Detail

Education

Graduate Building Surveyor

5+ Years Trade Experience

Tools

In-house Schedule of Rates

Job description

Social network you want to login/join with:

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.