Subsidence Building Technician

TN United Kingdom; Hereford; Remote; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Subsidence Building Technician to join their dynamic team in Hereford. This role involves providing technical support and solutions for building claims, working closely with surveyors and claims management. You will be responsible for driving subsidence claims towards settlement, negotiating with policyholders, and managing repair schedules. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Join this forward-thinking company and take your career to the next level with excellent benefits and opportunities for advancement.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of subsidence/building insurance claims experience or extensive trade experience.
• Demonstrate great communication and organization skills.

Responsibilities

• Communicating with customers, contractors, and insurer clients over various channels.
• Managing third-party companies for vegetation removal and drain repairs.

Skills

Communication Skills

Customer Service

Negotiation Skills

Attention to Detail

Problem Solving

Education

Graduate Building Surveyor

Tools

In-house Schedule of Rates

Job description

Subsidence Building Technician, Hereford

Client:

Adjusting Appointments Limited

Location:

Hereford, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

9463b7a55726

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.