Subject Matter Expert (SME)

Holt Engineering; Guildford; On-site; GBP 45,000 - 55,000; Full time

Job summary

An innovative company is seeking a Subject Matter Expert to enhance client relationships within the cruise division. This role involves managing both internal and external partnerships, ensuring alignment with strategic objectives, and delivering tailored solutions. The ideal candidate will possess a strong commercial background, excellent negotiation skills, and a passion for developing industry knowledge. Join a dynamic team that values professionalism and continuous improvement, and contribute to the success of exciting projects in the leisure and hospitality sectors.

Qualifications

• Experience in leisure, retail, or hospitality industry preferred.
• Ability to develop product and industry knowledge.

Responsibilities

• Manage and grow client relationships in cruise operations.
• Oversee product delivery and drive account profitability.

Skills

B2B or B2C sales experience

Customer management

Relationship building

Commercial analysis

Negotiation skills

Job description

Role: Subject Matter Expert
Location: Poole
Hourly Rate: 45,000 - 55,000 per annum (DOE)

Holt Recruitment are working with a manufacturing company in Poole to recruit a Subject Matter Expert to join their Cruise division on a full-time, permanent and on-site only basis.

As a Subject Matter Expert, you will be responsible for managing and growing client relationships, both internal and external (e.g., hotel operations, health and safety), ensuring alignment with strategic goals and delivering tailored product solutions.

Acts as a subject matter expert in cruise operations, providing consultation, overseeing product delivery, and driving account profitability. Collaborates on budgeting, pricing strategies, and continuous improvement initiatives while maintaining high levels of professionalism and effective communication.

What do you need as a Subject Matter Expert?

• B2B or B2C sales and customer management experience
• Experience within the leisure, retail and/or hospitality industry preferred.
• Demonstrable experience building strong relationships
• Strong commercial background (ability to analyse and interpret data leading to additional business opportunities and wins)
• Appetite to develop both product and industry knowledge
• Ability to build strong relationships with both customers and colleagues
• Experienced negotiator able to manage discussions with a win/win achieved each time

What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Subject Matter Expert role in Poole.

Job ID Number: 81527
Division: Commercial Division
Job Role: Subject Matter Expert
Location: Poole