Subject Matter Expert - ANZ

Phia LLC; Greater London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative organization is seeking a Subject Matter Expert to join their dynamic sales team. This role focuses on leveraging deep technical knowledge in Genomics and the NGS workflow to support sales efforts in the ANZ markets. You will engage with clients, provide expert insights, and help drive the adoption of cutting-edge AI-powered solutions that enhance healthcare outcomes. With a commitment to data-driven medicine, this position offers a unique opportunity to make a meaningful impact in the lives of cancer and rare disease patients. Join a forward-thinking team that values collaboration, curiosity, and resilience.

Qualifications

• Experience in a Commercial Technical support role linked to Genomics.
• Ability to translate complex technical vocabulary into simple terminology.

Responsibilities

• Support Sales Executives with technical knowledge during sales cycles.
• Deliver platform demonstrations and presentations to customers.

Skills

Genomics

NGS Workflow

Technical Sales

Communication Skills

Education

BSc in Genetics

MSc in Molecular Biology

PhD in Oncology

Tools

AI SaaS Solutions

Laboratory Preparation Tools

Job description

Do you enjoy using your technical knowledge of Genomics & The NGS workflow coupled with commercial prowess coupled to provide credibility and technical insights during the customer sales journey? Do you have experience in ANZ Markets?

If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS APAC Sales Team as a Subject Matter Expert for ANZ, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

This is a field based role, working within the roles territory. You will spend you time working from home-office, or travelling across your territory for customer meeting, conferences and events.

In most instances, we look for individuals already living in-territory, but welcome those actively relocating to the area.

This role might suit someone in another support role, like a technical sales specialist or FAS, or a technical individual from the lab looking to make their first commercial/sales move.

Our mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your mission

As a Subject Matter Expert you will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow - and gain further exposure as we pioneer into multi-modal data.

You will support activity across the ANZ markets.

Your responsibilities

• Partner closely with Sales Executives as a product technical expert to support, drive and close sales opportunities.
• Deliver platform demonstrations and in-depth presentations to customers and participate in trade shows, vendors shows and technical/promotional seminars.
• Provide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS Solutions to manage and interpret NGS Biomarkers and Laboratory Preparation.
• Gather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing and Product Management.

To be best established for success in this role, you will bring:

• BSc, MSc or PHd in a relevant field such as Genetics, Molecular Biology, Oncology or similar.
• Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly sought.
• Localised knowledge of the ANZ Healthcare system / Diagnostic market highly sought
• Direct experience (Technical or commercial) with products throughout the NGS Workflow including wet lab molecular biology products is critical.
• Comfortable in translating complex, technical vocabulary into simple terminology and the ability to communicate effectively with both commercial & technical stakeholders is essential.

As a public organisation facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.

As an international organisation, English is our primary business language and you will need to bring full fluency in English. As part of your recruitment journey, you should expect to meet English-only speakers, so for best chances of success, you should include your CV in English. Non-English CVs have a high likelihood of being rejected at application stage.

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us.

Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup

• Top 10 European biotechs startup to watch

• Top 25 East-Coast Biotech to watch

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The process

We use the power of AI to help our partners make decisions. If you’re utilising AI in your search and application process, why not use some of these prompts:

‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’

‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’

‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business.If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Starting Date: ASAP

Location: Victoria, Aus (Ideal, not required); Aus - Field/Remote

Contract: Permanent