Style Advisor / Supervisor

Mint Velvet; Dacorum; On-site; GBP 18,000 - 26,000; Full time

Job summary

Mint Velvet is seeking a dedicated store colleague to support the Store Manager in daily operations, stock control and maintaining a beautiful environment for customers and the team.

You will deliver exceptional customer service, engage in Personal Styling, and help create a sanctuary of style in-store while upholding Mint Velvet’s guidelines.

Qualifications

• Experience as a key holder in a fashion retail store is preferred.
• Strong customer service skills with a flair for styling and trends.
• Ability to maintain Mint Velvet's visual and service standards.

Responsibilities

• Support the Store Manager in opening and closing and stock control.
• Demonstrate understanding of Mint Velvet's market position and act on opportunities/concerns.
• Ensure exceptional customer service, including Personal Styling offering.

Skills

Customer service

Teamwork

Stock control

Visual merchandising

Personal styling

Job description

Responsibilities

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation
• You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

About Mint Velvet

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn't find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.