Style Advisor / Supervisor

Mint Velvet; Beverley; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mint Velvet in Beverley is seeking a candidate to support the Store Manager in daily operations, uphold Mint Velvet's visual standards, and deliver exceptional customer service both on the shop floor and through our Personal Styling offering.

The role emphasizes a proactive approach to personal development, team collaboration, and adherence to store policies to maintain a sanctuary of style and service in-store.

Qualifications

• Previous experience as a key holder in a fashion retail store.
• Love of fashion and ability to offer excellent customer service.
• Ability to work well as part of a team and be a positive role model in Mint Velvet style.

Responsibilities

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times.
• Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation
• You’ll ideal have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team.

Skills

Key holder experience

Customer service

Team player

Fashion retail

Job description

Responsibilities

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation
• You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

About Mint Velvet

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn't find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.