Style Advisor

Frasers Group; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

sofa.com in Chelsea is seeking an enthusiastic Sales Advisor to join our showroom team. You will be the first point of contact for customers, offering inspirational ideas and guiding them to fulfil their needs.

With strong retail experience in interiors or furniture, you will thrive on delivering excellent service, maintain showroom standards, and help process orders while representing the sofa.com brand. This full-time role requires weekend availability and a passion for trends and teamwork,

Qualifications

• Experience in retail with interiors/furniture
• Strong sales experience and trend awareness to assist styling
• Ambitious, confident and customer-focused
• Enthusiastic and dedicated to excellent service
• Team player who generates ideas
• Proficient in Microsoft Office tools

Responsibilities

• Greet customers and welcome them to the showroom, encouraging browsing
• Maintain showroom standards and visual merchandising
• Provide product advice and understand customer needs to propose solutions
• Chase quotations and process orders accurately, keep records up-to-date
• Be a brand ambassador for sofa.com and uphold company standards
• Continuously update knowledge of products and interior trends

Skills

Retail experience

Interiors/furniture knowledge

Sales skills

Trend awareness

Team player

MS Office

Job description

At Sofa.comwe believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we’re giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.

Job Description

We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunningChelseashowroom. This is a 40hours a week role which requires some weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

• Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
• Maintaining our high showroom standards and visual merchandising in store
• Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
• Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
• Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
• Proactively improving and updating knowledge of product & interior trends

Qualifications

• Experience within retail alongside proven experience with interiors/furniture
• Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
• Be ambitious and confident, with a strong can-do attitude
• Be enthusiastic and dedicated to providing excellent customer service
• A desire to work as part of a team to generate fresh and innovative ideas
• Proficiency in MS Office and general IT

Additional Information

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits and take the team with you
• Own it and back it
• Not hesitate and act with purpose
• Be commercial and customer-focused.