Study Support Service Manager

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 40,000 - 75,000; Full time

Job summary

An established industry player is seeking a Study Support Service Manager to lead a critical service within the Regional Research Delivery Network. This role involves enhancing strategic capacity, facilitating effective study delivery, and collaborating with various stakeholders. The successful candidate will play a pivotal role in optimizing study performance and driving continuous improvement across the network. With a focus on research and innovation, this position offers a supportive environment for professional development and a chance to make a significant impact in the health and care system.

Benefits

27 days of paid annual leave

Flexible working hours

Staff discounts

NHS Pension scheme

Cycle to Work scheme

Onsite nursery at Exeter

Qualifications

• Strong leadership and project management skills are essential.
• Experience in research facilitation and collaboration with stakeholders.

Responsibilities

• Lead the Study Support Service, enhancing strategic capacity.
• Facilitate effective study delivery and develop a knowledge base.

Skills

Leadership

Project Management

Collaboration

Research Facilitation

Education

Degree in Healthcare or Related Field

Job description

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Role Summary

The Study Support Service Manager will assume a key leadership position in the Regional RDN (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, serving as the cornerstone of the NIHR Research Delivery Network (RDN). The role involves facilitating effective study delivery across the system while enhancing strategic capacity and capability.

About the Role

For more information on the Job Description and Responsibilities, please click the link below.

More detail about the role

The role entails delivering critical services across a portfolio of specialties and settings, including pre-approval services such as Planning and Placement Service/national cost and attribution tools, and post-approval services like portfolio oversight and on-request services. A key aspect is developing a robust knowledge base within the portfolio area through communities of practice with relevant study and site delivery teams. The post-holder will facilitate the exchange of best practices to ensure optimal study performance. The role also involves collaboration with Regional Specialty and Setting Leads, engaging in regional and national improvement projects, aligning efforts with strategic objectives, and fostering continuous improvement (CI) across the network.

The team offers a positive, developmental environment and is involved in innovative health and care services. If you are passionate about research and interested in working with research partners across the health and care system, we want to hear from you.

The contractual base can be Truro, Plymouth, Exeter, or Taunton, with regular travel to local and regional offices required.

For more details about the main duties of this role, please see the job description.

Working Pattern

37.5 hours per week.

Interview Date

To be confirmed

Contact

Jo Taylor, Head of Partner Liaison and Planning. [e-mail]

Inclusive Employer Statement

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We encourage applications from individuals of all backgrounds, cultures, and abilities, and recognize the benefits of a diverse workforce that reflects the communities we serve.

Preference will be given to staff with 'Priority' and 'At Risk' status, including NHS At Risk staff throughout Devon.

Vacancy Closure

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications are received.

About Us

Stretching across Northern, Eastern, and Mid Devon, we have over 15,000 staff, making us the largest employer in Devon. We provide core services to over 615,000 people across more than 2,000 square miles, including specialist services extending to Cornwall and the Isles of Scilly. Our services include emergency, specialist, and general medical services, as well as integrated health and social care across various settings, including hospitals, community clinics, and homes. We are at the forefront of research and innovation, supported by state-of-the-art equipment and strong university links.

Our values are central to our work; click here to learn more.

Join us during this exciting period of service development and integration.

Benefits

Work-Life Balance and Support

We promote a healthy work-life balance through flexible working, family-friendly policies, and offering 27 days of paid annual leave (plus bank holidays), increasing to 33 days.

Our occupational health services include counselling, wellbeing activities, and support groups. We support your professional development through funding for qualifications, CPD, and placements, helping you progress in your NHS career.

Financial and Other Benefits

Benefits include staff discounts, salary sacrifice schemes, car lease schemes, the NHS Pension scheme, and the Cycle to Work scheme. Other perks include access to discounts via Blue Light Card and Health Service Discounts, and an onsite nursery at Exeter.

If you're interested in this role, we would love to hear from you.