Studio Front Desk & Helpdesk Coordinator

Impact Recruitment Group Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A production company in Surrey is looking for a Studio Helpdesk / Receptionist for a 9-month fixed-term contract. The role involves being the first point of contact for visitors and production crews, managing front of house operations, and overseeing ID systems and deliveries. Ideal candidates should have front of house or customer service experience, be organized, and work well under pressure. This is a Monday to Friday onsite position, requiring access to a car.

Qualifications

• Experience in a front of house or customer service role, preferably in a studio or media environment.
• Confident in using access control systems and managing protocols.
• Strong administrative skills in a fast-paced setting.

Responsibilities

• Manage front of house and handle enquiries in person, by phone, and email.
• Issue and track ID cards and vehicle passes.
• Work closely with Security on access control.

Skills

Front of House experience

Customer service skills

Organisational skills

Proactive attitude

Job description

A production company in Surrey is looking for a Studio Helpdesk / Receptionist for a 9-month fixed-term contract. The role involves being the first point of contact for visitors and production crews, managing front of house operations, and overseeing ID systems and deliveries. Ideal candidates should have front of house or customer service experience, be organized, and work well under pressure. This is a Monday to Friday onsite position, requiring access to a car.