Wellbeing Officer

UK Management College Ltd; East Midlands; On-site; GBP 22,000 - 30,000; Full time

Job summary

UK Management College (UKMC) is seeking a diligent Wellbeing and Learning Support Coordinator to maintain and monitor the Temporary Learning Agreement and Learning Support Plans. You will liaise with tutors, academic services, and wellbeing teams to ensure timely, sensitive support for students.

Working 37.5 hours a week, Monday to Friday, you will handle data, GDPR-compliant records, and safeguarding across departments, contributing to college-wide wellbeing strategies and effective referral

Qualifications

• Experience in student support, counselling administration, or academic services.
• Strong organisational and data management skills.
• Understanding of confidentiality and safeguarding principles.
• Excellent communication and empathy in dealing with sensitive issues.

Responsibilities

• Maintain and update the TLA LSP database, ensuring accuracy and GDPR compliance.
• Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to implement wellbeing measures.
• Log and track referrals from wellbeing consultations, assessments, and external support services.
• Coordinate the creation, review, and closure of TLA LSPs after wellbeing meetings or assessments.
• Support the Wellbeing Head and Wellbeing Lead in analysing TLA LSP trends to inform wellbeing strategies.
• Maintain records of students and related documentation.

Skills

Student support

Counselling administration

Data management

Confidentiality

Empathy

Job description

Full-time Permanent Band 02

Posted 08 Oct 2026

Description

Position Type:Permanent, Full-Time

Working Hours:37.5 hours per week (including 30-minute paid break)

Working Pattern:Monday to Friday

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

Purpose of the Role

To support the delivery of the College’s wellbeing and inclusion strategy by coordinating, maintaining, and monitoring the Temporary Learning Agreement and Learning Support Plans (TLA, LSPs). The role ensures that students requiring wellbeing or learning support receive timely, accurate, and sensitive assistance, with appropriate communication across academic and administrative teams.

Key Responsibilities

• Maintain and update the TLA LSP database, ensuring accuracy, confidentiality, and compliance with GDPR.
• Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.
• Log and track referrals from wellbeing consultations, assessments, and external support services.
• Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.
• Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.
• Maintain records of students – .. …….. ‑ …​ .. ….
• Communicate sensitively with students about available support and the purpose of TLA LSPs.
• Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.
• Ensure compliance with duty of care, safeguarding, and equality policies.
• Support the development of digital and administrative systems for wellbeing documentation and referrals.

Essential Skills and Experience

• Experience in student support, counselling administration, or academic services.
• Strong organisational and data management skills.
• Understanding of confidentiality and safeguarding principles.
• Excellent communication and empathy in dealing with sensitive issues.

Familiarity with higher/further education settings and wellbeing referral processes.