Student Welfare Officer (Hybrid) - Financial Support

Luminate Education Group; Leeds; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Annual leave 44 days + bank holidays

Pension schemes (Teachers’, LGPS, The.

CPD opportunities and staff days

Wellbeing initiatives and discounted G

Travel discounts: Metro/Northern Rail/

Flexible and hybrid working

Job summary

Leeds City College, part of Luminate Education Group, is seeking a dedicated Student Welfare Officer in the Adult & Community department. You will advise on financial hardship, housing issues and welfare challenges to help students access education.

You will manage Learning Support Fund applications, support vulnerable students and collaborate with SEND and other teams to ensure appropriate support and interventions.

Qualifications

• Experience delivering welfare support to students.
• Knowledge of student finance, welfare funding and barriers to learning.
• Experience working with external agencies and referrals.

Responsibilities

• Provide welfare advice and practical support to students facing financial, housing and personal difficulties.
• Manage the Learning Support Fund, including applications for travel, meals and equipment.
• Support vulnerable students and manage complex welfare cases.
• Work with pastoral, curriculum and SEND teams to remove barriers to learning.
• Refer students to external agencies and specialist support services.
• Deliver welfare awareness activities and information sessions.
• Monitor student attendance, progress and the impact of welfare interventions.
• Maintain accurate records and promote student wellbeing, safeguarding and inclusion.

Skills

Empathy & listening

Communication skills

Caseload management

Interpersonal skills

Education

Degree or equivalent higher-level qualification

Level 4 qualification in advice or support work (IAG)

Level 2 English and maths

Job description

Leeds City College, part of Luminate Education Group, is seeking a dedicated Student Welfare Officer in the Adult & Community department. You will advise on financial hardship, housing issues and welfare challenges to help students access education.

You will manage Learning Support Fund applications, support vulnerable students and collaborate with SEND and other teams to ensure appropriate support and interventions.