Student Welfare & Community Engagement Officer

Nescot (North East Surrey College of Technology); Epsom; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Discounted on-site gym

Free parking on-site

Eye care voucher

Blue Light Discount

Free online qualifications

Job summary

Nescot College in Epsom is seeking a dedicated Youth Welfare Officer to support students aged 14 to 25 during term-time. You will build trusted relationships, respond to welfare and safeguarding concerns, and help maintain a safe, positive learning environment.

Working on-site, you will patrol college buildings and engage with Security, Safeguarding and Wellbeing teams to ensure appropriate support and timely escalation when needed. This role is fixed-term until August 2027.

Qualifications

• Experience of working with young people aged 14 to 25, including distressed or disengaged individuals.
• Calm, confident and professional approach with strong communication, de-escalation and conflict resolution skills.
• Understanding of safeguarding, professional boundaries and risks affecting young people.
• Judgement to balance supportive youth work with enforcement of college expectations.
• Ability to respond promptly to incidents and maintain accurate records.
• Experience in youth work, education, community safety, security, policing, the armed forces or related settings.

Responsibilities

• Build trusted professional relationships with students and provide early support, informal mentoring and restorative conversations.
• Maintain a visible presence through proactive patrols of college buildings, external areas and local community.
• Respond to welfare, safeguarding, behavioural, medical and security incidents, escalating concerns appropriately.
• Use positive engagement and de-escalation to prevent conflict and support a calm learning environment.
• Work closely with Security, Safeguarding and Wellbeing, Student Experience, Curriculum and Learning Support teams.

Skills

Youth work experience

De-escalation skills

Communication skills

Safeguarding knowledge

Professional boundaries

Record-keeping

Job description

Nescot College in Epsom is seeking a dedicated Youth Welfare Officer to support students aged 14 to 25 during term-time. You will build trusted relationships, respond to welfare and safeguarding concerns, and help maintain a safe, positive learning environment.

Working on-site, you will patrol college buildings and engage with Security, Safeguarding and Wellbeing teams to ensure appropriate support and timely escalation when needed. This role is fixed-term until August 2027.