Campus Community Engagement Officer

Nescot (North East Surrey College of Technology); Epsom; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Discounted on-site gym

Free parking on-site

Eye care voucher

Blue Light Discount

Free online qualifications

Job summary

Nescot College in Epsom is seeking a dedicated Youth Welfare Officer to support students aged 14 to 25 during term-time. You will build trusted relationships, respond to welfare and safeguarding concerns, and help maintain a safe, positive learning environment.

Working on-site, you will patrol college buildings and engage with Security, Safeguarding and Wellbeing teams to ensure appropriate support and timely escalation when needed. This role is fixed-term until August 2027.

Qualifications

• Experience of working with young people aged 14 to 25, including distressed or disengaged individuals.
• Calm, confident and professional approach with strong communication, de-escalation and conflict resolution skills.
• Understanding of safeguarding, professional boundaries and risks affecting young people.
• Judgement to balance supportive youth work with enforcement of college expectations.
• Ability to respond promptly to incidents and maintain accurate records.
• Experience in youth work, education, community safety, security, policing, the armed forces or related settings.

Responsibilities

• Build trusted professional relationships with students and provide early support, informal mentoring and restorative conversations.
• Maintain a visible presence through proactive patrols of college buildings, external areas and local community.
• Respond to welfare, safeguarding, behavioural, medical and security incidents, escalating concerns appropriately.
• Use positive engagement and de-escalation to prevent conflict and support a calm learning environment.
• Work closely with Security, Safeguarding and Wellbeing, Student Experience, Curriculum and Learning Support teams.

Skills

Youth work experience

De-escalation skills

Communication skills

Safeguarding knowledge

Professional boundaries

Record-keeping

Job description

Term time only (40 weeks) / Fixed term until August 2027

What we are looking for:

• Experience of working positively with young people aged 14 to 25, including those who may be distressed, disengaged or displaying challenging behaviour
• A calm, confident and professional approach, with strong communication, de-escalation and conflict resolution skills
• An understanding of safeguarding, professional boundaries and the risks that may affect young people
• The judgement to balance supportive youth work practice with clear, proportionate enforcement of college expectations
• The ability to remain observant, respond promptly to incidents and maintain accurate records
• Experience in youth work, education, community safety, security, policing, the armed forces or related setting

Duties/Responsibilities

• Build trusted professional relationships with students and provide early support, informal mentoring and restorative conversations
• Maintain a visible presence through proactive patrols of college buildings, external areas and local community
• Respond to welfare, safeguarding, behavioural, medical and security incidents, escalating concerns appropriately
• Use positive engagement and de-escalation to prevent conflict and support a calm learning environment
• Work closely with Security, Safeguarding and Wellbeing, Student Experience, Curriculum and Learning Support teams

Benefits:

• A discounted on-site gym, sports hall, fitness class, Starbucks, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Blue Light Discount
• Free online qualifications
• Free parking on-site
• Eye care voucher

Nescot is graded 'Good' by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students "enjoy their courses and are motivated to succeed", and benefit from "highly supportive relationships" with staff. Safeguarding arrangements are "effective" with regular training for staff, and leaders have in place "an effective policy for safer recruitment."

At Nescot, we're proud of our inclusive culture and we welcome all applications.

This college is a smoke-free campus- smoking and vaping are not permitted anywhere on campus.

This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date Monday 28th October 2026 (we reserve the right to interview during this period and to close the advert early if a suitable candidate is appointed)

Interviews expected to be held Thursday 22nd October 2026 for early applicants