Student Support Officer

Queen Katharine Academy; Peterborough; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading educational institution seeks a Student Support Officer to ensure student success through effective support and guidance. This role involves engaging students, families, and collaboration with various teams to tackle challenges, enhance attendance, and provide a positive educational experience.

Benefits

Professional growth and development opportunities

Supportive induction program

Qualifications

• Experience in an educational setting is essential.
• Proficiency in MS Office applications.
• Ability to support safeguarding efforts.

Responsibilities

• Support students in navigating school life.
• Collaborate with Progress Leader and Tutor team.
• Engage with families and external agencies.

Skills

Communication

Teamwork

Understanding of inclusion and attendance strategies

Tools

MS Office

Job description

Student Support Officer

Contract: Permanent

Hours: 37 hours, 40 weeks (term time plus two weeks)

Working pattern: Monday to Thursday 8am - 4pm Friday 8am - 3:30pm

Salary: Pathway 6, £30,006 - £33,175, (FTE £34,314 - £37,938) per annum

Site: Queen Katharine Academy

Closing date: 9am, Weds 25th June

Start date: September 2025

Please note the trust may decide to withdraw the advert before the closing date or interview suitable candidates prior to the advert closing.

Are you passionate about making a difference in students' lives?

Are you ready to be a key player in enhancing student success at Queen Katharine Academy?

If so, we have the perfect opportunity for you!

Your role:

As a Student Support Officer at Queen Katharine Academy, you will be at the heart of our students' academic and personal journeys. Imagine being the go-to person for students, helping them navigate their school life, and ensuring they have the support they need to succeed. You'll work closely with the Progress Leader and Tutor team, tackling day-to-day student issues, monitoring progress, and implementing strategies to boost attendance and punctuality. Your role will also involve engaging with families, supporting safeguarding efforts, and collaborating with external agencies to provide comprehensive support.

You'll need excellent communication skills, a knack for teamwork, and experience in an educational setting. Proficiency in MS Office applications and a solid understanding of inclusion and attendance strategies are key. If you can be firm yet fair with students and are flexible enough to meet the academy's needs, this role is perfect for you.

About us:

Queen Katharine Academy is a vibrant and inclusive community where every staff member is valued. Our exams team is dedicated to supporting students and staff, ensuring that all examinations are conducted efficiently and in accordance with regulations. Working at QKA means being part of a supportive and collaborative environment that encourages professional growth and development. We pride ourselves on our commitment to excellence and our proactive approach to meeting the needs of our students and staff.

Why work for us?:

Join Thomas Deacon Education Trust and be part of a dedicated team committed to "working together to transform lives through education.” To learn more about the benefits we have on offer, check out our video here: Employee Benefits

At TDET, 95% of our new employees highly rate our induction programme. Benefit from the unwavering support of our dedicated staff, ensuring you feel welcomed and well-prepared from day one.

Ready to transform lives through education? Apply now and make a difference!

TDET - Working together to transform lives through education

Thomas Deacon Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Academy will require the successful candidate to provide satisfactory references and undertake an Enhanced Check with the Disclosure and Barring Service.

At Thomas Deacon Education Trust, we are committed to equality of opportunity for all. We welcome applications from everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Join us in fostering an inclusive and supportive environment where all contributions are valued.

If you have any questions regarding this post, please contact the HR Team on e-mail at [e-mail]