Student Support Officer

United Colleges Group; City of Westminster; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Enhanced DBS Check

Job summary

United Colleges Group in London is seeking a dedicated Student Support Officer to join our safeguarding team on a fixed-term basis until 31 December 2026. The role supports safeguarding implementation and compliance across our campuses.

You will be the first point of contact for staff, advise on safeguarding, coordinate cases, and contribute to risk assessments to ensure student welfare is safeguarded and well-supported.

Qualifications

• Experience in safeguarding and working with young people.
• Ability to advise, guide and coordinate safeguarding processes.
• Commitment to equality and welfare of learners.

Responsibilities

• Support safeguarding leads to implement and deliver safeguarding measures.
• Serve as first point of contact for staff on safeguarding concerns and provide guidance.
• Coordinate risk assessments related to safeguarding to safeguard student welfare.

Skills

Communication skills

Organisational skills

IT skills

Numeracy skills

Initiative

Motivation

Job description

£32,823.73 - £35,450.71 (including London Weighting Allowance) pro rata of £35,950.00 - £38,963.00 (including London Weighting Allowance) 

United Colleges Group, Paddington Green Campus, Paddington Green, London

Closing on 06/10/2026 at 23:59

Enhanced DBS Check

Temporary | Term Time

35 hours per week.

Student Support Officer

£32,823.73 - £35,450.71 (including London Weighting Allowance) pro rata of £35,950.00 - £38,963.00 (including London Weighting Allowance)

Fixed Term until 31st December 2026

Who we are

United Colleges Group provides education to over 11,000 learners a year, including 16–18-year-olds, adults, apprentices, and students with high needs, across our five campuses and two colleges; City of Westminster College and College of North West London. The Cockpit Theatre also forms part of the Group.

With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.

Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning. We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewarding.

About the role

United Colleges Group is committed to providing a high quality of teaching and learning. We have a vibrant and growing cohort of 16 to 18 year old students studying vocational programmes.

The Student Support Officer will work as part of the safeguarding team, to support and assist the Safeguarding Leads to implement and deliver safeguarding and to ensure full compliance with legislation, regulation and best practice.

You will the first point of contact for staff and others to provide advice, guidance, co-ordinate and case manage safeguarding concerns.

Support risk assessments related to potential safeguarding concerns to ensure that student welfare and wellbeing are supported adequately and appropriately.

The successful candidate will have a passion for working with young people as well as excellent communication and organisational skills. You must have good IT and numeracy skills, be prepared to work flexibly, have the ability to use your own initiative and work with a minimum of direct supervision. Most importantly you must be able to inspire and motivate young people.

Alternatively, you can e-mail us on [e-mail] for more information, quoting the job reference.

Please note that we may close the application prior to the listed date should sufficient applicants be received.

The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.