Student Experience & Safeguarding Officer

UCS College Group; Taunton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive holiday entitlement

Dedicated CPD days

2-week Christmas closure

Free parking

UCS Extra discount package

Job summary

Taunton College is seeking a Student Experience & Safeguarding Officer to coordinate wellbeing and safeguarding support for students across the college. The role focuses on triaging referrals, ensuring timely and appropriate support, and maintaining a calm and effective approach under pressure.

Working with the Safeguarding Team Leader, the officer provides one-to-one and group guidance, signposts students to internal services or external agencies, and helps create a safe, inclusive environment

Qualifications

• Experience in safeguarding and student welfare.
• Ability to coordinate wellbeing support and respond calmly under pressure.
• Strong communication and mentoring skills.

Responsibilities

• Triaging referrals and coordinating safeguarding support for students.
• Providing one-to-one and group guidance and mentoring.
• Signposting students to internal services or external agencies.

Job description

Based at Taunton College, the Student Experience & Safeguarding Officer plays a pivotal role in coordinating wellbeing and safeguarding support for students across the College.

Working closely with the Safeguarding Team Leader, the Student Experience & Safeguarding Officer is responsible for triaging referrals, ensuring timely and appropriate support is provided, and maintaining a calm and effective approach under pressure.

This role is central to supporting students - particularly those from vulnerable groups - by addressing a wide range of issues that may affect their learning and overall college experience.

The Student Experience & Safeguarding Officer provides one-to-one and group guidance and mentoring, signposting students to internal services or external agencies, helping to create a safe, inclusive, and supportive environment across the college group.

UCS College Group offer a range of fantastic employee benefits (pro rata for part time staff) including:

• Competitive holiday entitlement
• Dedicated CPD days
• 2-week Christmas closure
• Free parking
• UCS Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!

UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are also a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.