Student Support Duty Manager – City Campus

Leeds Trinity University; Leeds; Hybrid; GBP 27,000 - 46,000; Full time

Job summary

Leeds Trinity University in Leeds is seeking an experienced Duty Manager for its City Campus to join the Student Support team on a fixed-term basis. You will maintain a visible student support presence on campus and manage appointments covering a range of issues.

You will advise and support students, referring to colleagues as needed, and communicate with stakeholders to ensure high-quality services and alignment with sector best practice. The role runs Mon-Fri 9-5 with no hybrid/home working.

Qualifications

• Practical experience in providing student support and engagement with service users.
• Excellent problem solving and communication skills.
• Strong commitment to high-quality support services for staff and students.

Responsibilities

• Support and maintain the core student support presence on campus.
• Provide student appointments covering advice on a range of issues.
• Arrange referrals to team colleagues where appropriate.
• Communicate effectively with stakeholders to ensure alignment with best practices.

Skills

Student support

Communication

Problem solving

Job description

Leeds Trinity University in Leeds is seeking an experienced Duty Manager for its City Campus to join the Student Support team on a fixed-term basis. You will maintain a visible student support presence on campus and manage appointments covering a range of issues.

You will advise and support students, referring to colleagues as needed, and communicate with stakeholders to ensure high-quality services and alignment with sector best practice. The role runs Mon-Fri 9-5 with no hybrid/home working.