Money Advice Support Coordinator (Part time)

Leeds Trinity University; Leeds; On-site; GBP 12,000 - 18,000; Part time

Job summary

Leeds Trinity University is seeking a Money Advice Support Co-Ordinator for a part-time role (21 hours per week), mainly on the Horsforth campus with some duties at the City Centre Campus. The Money Advice team provides guidance to enrolled and prospective students and their families, with a focus on understanding financial support needs and improving service delivery.

Applicants should have prior experience in an advice or support capacity in Higher Education and strong communication skills.

Qualifications

• Experience in an advice or support role in Higher Education.
• Understanding of students' financial support needs.
• Excellent communication and customer service skills.

Responsibilities

• Support Money Advice team with information and guidance to students and families.
• Triaging queries and managing a non-specialist caseload.
• Coordinate activities to raise the profile of the team.
• Occasional working at City Centre Campus.

Skills

Advice delivery

Student support

Communication

Job description

Part time - 21 hours per week

Leeds Trinity University is a renowned institution located in the heart of West Yorkshire, dedicated to providing a transformative educational experience. With a rich history dating back to 1966, we have grown into a dynamic and inclusive community that champions academic excellence, personal growth, and professional success. We offer state-of-the-art facilities, a supportive environment, and a strong sense of community, making it a great place for students and colleagues to thrive.

We are looking for an individual to join our Money Advice team as a Money Advice Support Co-Ordinator. Using a range of skills, the successful candidate will support the team in providing accurate information and guidance to enrolled and prospective students and families. You will also support the team with your own non-specialist caseload, triaging of student queries, and co-ordinating activities to raise the profile of the team and student support services.

Applicants must have experience of working in an advice or support capacity in Higher Education and engaging with service users to understand their requirements. A thorough understanding of financial support needs of students is key as well as strong communication skills.

This role will be located mainly at Leeds Trinity University campus in Horsforth, with some working required at our City Centre Campus.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: Women, LGBTQ+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.