Student Support

Novus; Redditch; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

35 days leave + 8 bank holidays

Wellbeing/personal development time

Significant Pension contributions

Retail discounts

Employee Assistance Program

Cycle to work scheme

Job summary

Novus is recruiting a Learning Needs Support Practitioner for HMP Hewell, Redditch, on a permanent full-time basis (37 hours per week). You will work with learners to identify support needs, develop practical strategies, and deliver tailored one-to-one and small-group support to help learners engage, progress and succeed.

Applicants should have Level 2 qualifications in Literacy and Numeracy, plus a Level 2 qualification in Hidden Difficulties or be willing to work toward it, and a track record

Qualifications

• To hold level 2 qualifications in Literacy and Numeracy.
• To hold a Level 2 qualification in Hidden Difficulties or be willing to work towards within an agreed timescale.
• Track record of working effectively with learners presenting with challenging behaviour.

Responsibilities

• Identify individual support needs and develop practical strategies.
• Provide one-to-one and small-group support to help learners engage and progress.
• Collaborate with tutors and wider support teams to promote inclusive learning.

Skills

Literacy Level 2

Numeracy Level 2

Hidden Difficulties Level 2

Challenging behaviour support

Learning strategies

Team working

Attention to detail

Learner-focused

Education

Literacy Level 2

Numeracy Level 2

Hidden Difficulties Level 2

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Learning Needs Support Practitioner Job reference REQ012890 Date posted 30/09/2026 Application closing date 02/11/2026 Location Redditch Salary £25,877.80 - £28,725.84 per annum Package Competitive Benefits plus Local Government Pension Scheme Contractual hours 37 Basis Full time Job category/type Student Support Attachments Learning Needs Support Practitioner.pdf

Job description

Are you passionate about helping learners overcome barriers and reach their full potential? We’re recruiting a dedicated Learning Needs Support Practitioners to join our supportive education team. In this rewarding role, you’ll work closely with learners to identify individual support needs, develop practical strategies, and provide tailored one-to-one and small-group support that helps them engage, progress and succeed. You’ll collaborate with tutors and wider support teams to promote inclusive learning, build confidence, and ensure every learner is supported and empowered to achieve meaningful outcomes.

We have a great opportunity available to join Novus, our prison education provider at HMP Hewell, working as a Learning Support Practitioner. This role is offered on a permanent, full-time basis working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Hewell is situated in Worcestershire, England, Hewell Prison is a Category B men’s prison serving the West Midlands area. HMP Hewell offers a range of training and development programs, including vocational workshops, educational courses, and initiatives focused on resettlement and family support

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• To hold level 2 qualifications in Literacy and Numeracy
• To hold a Level 2 qualification in Hidden Difficulties or equivalent or be willing to work towards within an agreed timescale
• Track record of working effectively with learners presenting with challenging behaviour
• Understanding of how people learn and methods that can be used to enhance a learning experience
• Supporting the learning of individuals and groups
• Experience of working with learners with a range of abilities and support needs
• Experience of successful working in an effective multi-disciplinary team
• Accurate and timely reporting
• Positive team working
• Flexible
• Pragmatic
• Nurturing
• Learner Focused
• Non-judgemental
• Determined and enthused by challenge
• Attention to detail

Benefits

• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 02/11/2026. However, sometimes the job advert may close early if we receive a good response!