Student Success & Retention Advisor

School of Coding & AI; Birmingham; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Pension scheme

Free onsite parking

Job summary

Join School of Coding & AI as a Student Retention Advisor to enhance student success through personalized support and interventions. The role involves monitoring engagement, attending to at-risk students, and collaborating with various departments to improve retention rates.

Ideal candidates will possess strong interpersonal skills and experience in advisory roles. A salary of £25,000 to £27,000 is offered along with generous benefits and professional development opportunities.

Qualifications

• Experience in student support, education, customer service, or advisory roles.
• Ability to manage caseloads and prioritize effectively.
• Experience handling sensitive information with discretion.

Responsibilities

• Monitor student engagement and attendance to identify those needing support.
• Conduct one-to-one meetings to develop support plans for students.
• Build strong relationships with academic and professional colleagues.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer service experience

Tools

CRM systems

Google Suite

Job description

Join School of Coding & AI as a Student Retention Advisor to enhance student success through personalized support and interventions. The role involves monitoring engagement, attending to at-risk students, and collaborating with various departments to improve retention rates.

Ideal candidates will possess strong interpersonal skills and experience in advisory roles. A salary of £25,000 to £27,000 is offered along with generous benefits and professional development opportunities.