Student Success Coach: Academic Support & Retention

Elizabeth School of London; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual leave (7.2 weeks)

Company Sick Policy

Statutory maternity/paternity pays

Training and self-development opportunities

Grocery discounts

Cycle to work

Investing and savings opportunities

Job summary

A higher education provider in London is seeking a dedicated Student Success Tutor to focus on student retention and satisfaction. This on-site role involves guiding students through their academic journeys, providing support for inquiries, and facilitating a successful learning experience. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in an educational environment, along with strong customer service skills and the ability to work under pressure. A commitment to student success and maintaining a supportive environment is essential.

Qualifications

• Minimum 1 year of experience in a higher education institution in teaching or academic support role.
• Good understanding of current educational practices.
• Ability to coordinate and prioritize activities effectively.

Responsibilities

• Guide students toward success by serving as an adviser.
• Support students with academic needs and inquiries.
• Monitor student progress and attendance, providing necessary support.

Skills

Student support experience

Customer service skills

Ability to work under pressure

Flexibility

Team collaboration

Education

Bachelor’s degree from any UK recognised university

Job description

A higher education provider in London is seeking a dedicated Student Success Tutor to focus on student retention and satisfaction. This on-site role involves guiding students through their academic journeys, providing support for inquiries, and facilitating a successful learning experience. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in an educational environment, along with strong customer service skills and the ability to work under pressure. A commitment to student success and maintaining a supportive environment is essential.