Student Success & Induction Coach

Peopleplus; Toseland; On-site; GBP 22,000 - 30,000; Full time

Job summary

PeoplePlus in the United Kingdom is seeking a proactive Student Support Coach to join our Prison Education team. You’ll be the first point of contact for learners, guiding induction, assessments, and engagement to set learners on successful education paths.

You’ll provide pastoral support, use trauma-informed approaches, and connect learners with Open University and distance learning options, ensuring coursework aligns with sentence plans and helps them progress.

Qualifications

• NVQ Level 2 in Business Administration or equivalent.
• Level 3 qualification in supporting individuals with learning disabilities or equivalent.
• Information, Advice and Guidance qualification.
• Knowledge of OFSTED EIF and safeguarding requirements.

Responsibilities

• Deliver a warm, professional welcome to learners entering education.
• Lead screening and assessment processes during induction.
• Gather learner history and assess starting points.
• Deliver engaging induction sessions to maximise participation.
• Provide ongoing pastoral support to improve learner retention and achievement.
• Build relationships to understand goals and barriers; support learners at risk of disengagement.
• Offer guidance on available courses and learning pathways; liaise with tutors and external organisations.
• Ensure learners are enrolled on courses aligned to sentence plans.
• Maintain accurate learner records and data across prison systems.
• Support enrolment, registers, exams and invigilation; coordinate with internal teams and partner agencies.

Skills

IT skills & data analysis

Organisational & interpersonal skills

Motivate & engage learners

Administration & trauma experience

Attention to detail

OFSTED EIF knowledge

Prison education experience

Exam invigilation & multi-agency work

Education

NVQ Level 2 in Business Administration

Level 3 qualification in supporting individuals with learning disabilities

Information, Advice and Guidance qualification

OFSTED EIF knowledge (qualification)

Job description

PeoplePlus in the United Kingdom is seeking a proactive Student Support Coach to join our Prison Education team. You’ll be the first point of contact for learners, guiding induction, assessments, and engagement to set learners on successful education paths.

You’ll provide pastoral support, use trauma-informed approaches, and connect learners with Open University and distance learning options, ensuring coursework aligns with sentence plans and helps them progress.