Student Services Front Desk Coordinator

New City College; City of Westminster; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Accessible campus sites

On-site facilities (gym, cafes)

Staff development days

Travel loan option

Health cash plan

Discounts on expenses

Office 365 and Adobe Suite access

Descripción de la vacante

New City College is seeking a proactive Receptionist to join the Customer Services Team. You will act as the first point of contact, delivering a welcoming, professional front‑line service to students, applicants, visitors and staff across NCC campuses.

You will manage reception and visitor procedures, provide initial course information, support applications, and assist with enrolment and travel inquiries. Flexibility is essential to cover other team members and support wider College activities

Formación

• The successful candidate will have excellent communication and customer service skills.
• Strong administrative and organisational abilities are required.
• Ability to manage a wide range of enquiries and build positive working relationships.

Responsabilidades

• Manage College reception and visitor management processes.
• Provide information, advice and guidance to students, applicants, visitors and colleagues.
• Process applications, issue student ID cards and enrolment letters.
• Support student travel enquiries and College recruitment events.
• Handle telephone and email enquiries professionally and route to colleagues.
• Keep the reception area welcoming, organised and well presented.

Conocimientos

Communication

Customer service

Administrative skills

Organisation

Herramientas

Office 365

Adobe Suite

Descripción del empleo

New City College is seeking a proactive Receptionist to join the Customer Services Team. You will act as the first point of contact, delivering a welcoming, professional front‑line service to students, applicants, visitors and staff across NCC campuses.

You will manage reception and visitor procedures, provide initial course information, support applications, and assist with enrolment and travel inquiries. Flexibility is essential to cover other team members and support wider College activities