Student Services Administrator

Cambrian Learning Trust; London Borough of Croydon; Sur place; GBP 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

Professional development

Recognition of service

Flexible working

Cycle to work

Employee assistance programme

Résumé du poste

FCC is seeking an efficient administrator to be the first point of contact for students needing assistance. You will provide a high-quality service to students, parents/carers and visitors, handling diverse enquiries with confidentiality and professionalism.

You will support student welfare, administer first aid, manage lost property, and coordinate student services processes, providing administrative support across attendance, medical and reception functions.

Qualifications

• Experience in an administrative environment is essential.
• Excellent organisational and communication skills with high attention to detail.
• Ability to handle sensitive information with complete confidentiality.

Responsabilités

• Be the first point of contact for students requiring assistance.
• Provide high-quality service to students, parents/carers and visitors.
• Support student welfare, administer first aid, and manage lost property.
• Coordinate student services processes and provide administrative support.
• Assist colleagues across attendance, medical and reception functions.

Connaissances

Administrative skills

Organisational skills

Communication skills

Outils

IT systems

Microsoft Office

Description du poste

The successful candidate will play a key role as the first point of contact for students requiring assistance and support throughout the school day. You will provide a high-quality service to students, parents/carers and visitors, dealing with a wide range of enquiries sensitively, efficiently and professionally. Responsibilities will include supporting student welfare, administering first aid, managing lost property, coordinating student services processes, providing administrative support, and assisting colleagues across attendance, medical and reception functions.

We are looking for someone with excellent administrative, organisational and communication skills, together with strong attention to detail and the ability to handle sensitive information with complete confidentiality. You will be confident using IT systems, working accurately with data, prioritising competing demands, and building positive relationships with students, parents/carers and colleagues. Experience of working in an administrative environment is essential, and previous school-based experience would be advantageous. As an approachable and supportive team player, you will be committed to promoting student wellbeing, safeguarding and the school's values, whilst contributing positively to a welcoming and inclusive school environment.

Benefits of working at FCC include:

• Full support for your professional development and future training needs.
• A commitment to recognise previous, continuous service where applicable.
• A commitment to offer flexible working wherever we can, to support the work life balance of our employees.
• A cycle to work scheme.
• A 24/7 employee assistance programme.