Office Administration Assistant

Landau Forte College Derby; East Midlands; In loco; GBP 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Landau Forte College Derby is seeking an exceptional Office Administration Assistant to join our Administration Office and Reception teams. Reporting to the Office Manager, you will support day-to-day clerical tasks, handle enquiries from staff, students, parents and visitors, and contribute to the smooth running of the college.

This is a busy, friendly environment where accuracy, discretion and a customer-focused approach are essential.

Competenze

• Previous administration experience in a school or similar environment.
• Ability to work in office and reception settings, with strong customer service.
• Proactive and able to multitask and meet deadlines.

Mansioni

• Support daily administration tasks in the Office and Reception teams.
• Handle telephone and face-to-face enquiries politely and promptly.
• Maintain records and manage information systems.
• Process orders, receipts and banking of monies.
• Assist with school lettings and events as required.
• Ensure confidentiality and data protection compliance.
• Provide general advice and guidance to staff, students and visitors.
• Attend meetings and participate in training and development.
• Support planning of annual work schedules and reports.

Conoscenze

Microsoft Office

Organisational skills

Communication skills

Customer service

Data entry

Formazione

GCSEs or equivalent

Strumenti

Outlook

Excel

Word

Descrizione del lavoro

We are looking to appoint an exceptional Office Administration Assistant to join our inspirational organisation. Reporting to the Office Manager, the role will support the administration of the College, as part of the Office and Reception teams., Duties for this job will include (but are not limited to): Part of an administration team based in the Administration Office and Reception, to ensure specific work programmes are completed successfully to agreed deadlines.

• Be able to work within both the office and reception team and provide first aid cover when required
• Ensuring that telephone and face-to-face enquiries from staff, students, parents, and visitors are dealt with promptly and professionally.
• Provide routine clerical/administrative support e.g. photocopying, filing, faxing, emailing and responding to routine correspondence.
• Maintain manual and computerised records/management information systems.
• Produce lists/information/data as required, e.g. pupil data.
• Maintain and collate pupil reports as requested
• Undertake routine administration of school lettings and other uses of school premises when required
• Provide general advice and guidance to staff, pupils and others
• Undertake routine financial administration e.g. processing orders, receipt, recording and banking of monies due to the school
• Basic first aid
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
• Contribute to the overall ethos/work/aims of the school
• Appreciate and support the role of other professionals
• Attend and participate in relevant meetings as required
• Participate in training and other learning activities and performance development as required
• Demonstrate, give advice & guidance to, or train other employees, students or trainees on own duties
• Keeping the office organised, including all post, student records and other sensitive documents are dealt with and stored appropriately
• Completion of annual Review & Development process with the team
• Completion of end of term and academic year processes
• Planning of annual work schedules to ensure all administration tasks are completed within a timely matter
• Liaison with wider College staff to ensure work provided is delivered efficiently
• Assist with the preparations for College events, projects and functions, including some occasional early evening and weekend work
• To maintain a high degree of confidentiality with regards to issues concerning members of staff and students
• To respond positively with tact, sensitivity and awareness to students and parents in relation to duties undertaken
• To complete tasks and projects given by the office manager, within the specified time frame
• To be committed to safeguarding and promoting the welfare of children and young people and follow the safeguarding policy
• Any other appropriate duties and responsibilities relevant to the post as directed by the Chief Executive Officer, Principal, Vice Principals, or Assistant Principals What we can offer you A first-class working environment within an organisation committed to continuous improvement Excellent resources, the opportunity for professional growth and development The chance to make a difference to the education and wellbeing of our students
• The type of people we are looking for are likely to possess infectious enthusiasm, a reliable and highly organised individual, who can multi-task, with a professional and friendly disposition. They will be resilient, driven, determined, and ambitious Have past experience in a similar role or strong administration experience Be able to deliver exceptional customer service have a knowledge of relevant policies/codes of practice and awareness of relevant legislation. Have a friendly yet professional and respectful approach which demonstrates support and shows mutual respect. Be open, honest and an active listener. Take responsibility and be accountable. Be committed to the needs of the pupils, parents and other stakeholders and challenge barriers and blocks to providing an effective service. Demonstrate a "can do" attitude including suggesting solutions, participating, trusting and encouraging others and achieving expectations. Be adaptable to change and demonstrate flexible. Act with pace and urgency being energetic, enthusiastic and decisive. Have the ability to learn from experiences and challenges. Be committed to the continuous development of self and others by keeping up to date and sharing knowledge, encouraging new ideas, seeking new opportunities and challenges, open to ideas and developing new skills. Be able to work within a team of people and on occasion be able to train and motivate. Be able to follow direction but also have the ability to work alone. Demonstrate great organisational skills. Have a good knowledge of Microsoft Office and proven keyboard skills. Be committed to the broader education of young people Demonstrate excellent personal organisational skills and be a proactive, forward thinker Demonstrate excellent communication skills and confident working in a busy, demanding environment Show attention to detail and appreciation of need for accuracy when dealing with complex tasks. Demonstrate the ability to respond to external and internal queries in an appropriate and professional manner. Demonstrate the ability to work with integrity and discretion in an environment with high levels of confidentiality. Be a good communicator (written and verbal) who is able to clearly present complex information. Be reliable and punctual. Employ a methodical approach to planning and organising workload.