Student Services Admin Specialist

University of Birmingham; Birmingham; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

40 days holiday per year

Volunteer day

Pension scheme

Three subsidised day nurseries

Job summary

The University of Birmingham is seeking a proactive administrative professional to join the College of Life and Environmental Sciences at Edgbaston, Birmingham. You will handle a broad range of duties—from student recruitment and admissions to timetabling and examinations—contributing to the smooth delivery of taught and research programmes.

You will work in a professional services team, supporting students and staff, with opportunities to lead on tasks, contribute to process improvements, and

Qualifications

• Proven experience in similar administrative roles.
• GCSEs in English and Maths (or equivalent).
• Ability to manage multiple tasks to deadlines.
• Excellent customer service and communication skills.
• Experience using student databases or record systems.

Responsibilities

• Act as first point of contact for students, staff and external providers.
• Provide admin support for teaching and learning cycle activities.
• Maintain and communicate information to stakeholders.
• Assist with event planning and delivery.
• Use university systems to collate data and generate reports.
• Support committees in secretarial capacity.

Skills

Attention to detail

Customer service

Clear communication

Organised

Prioritisation

Team player

Education

GCSEs English and Maths (C/4)

Tools

Student databases

Record systems

Job description

The University of Birmingham is seeking a proactive administrative professional to join the College of Life and Environmental Sciences at Edgbaston, Birmingham. You will handle a broad range of duties—from student recruitment and admissions to timetabling and examinations—contributing to the smooth delivery of taught and research programmes.

You will work in a professional services team, supporting students and staff, with opportunities to lead on tasks, contribute to process improvements, and