Student Records Team Leader

eTeach UK Limited; Cambridgeshire and Peterborough; On-site; GBP 44,000 - 54,000; Full time

Benefits offered by this job

Generous leave

LGPS pension

Health & wellbeing

Professional development

Employee benefits

Job summary

IEG is seeking a proactive Student Records Team Leader to manage the Peterborough College Student Records team. You will oversee enrolments, withdrawals and data quality, ensuring accurate records and timely processing to support timetabling and funding compliance.

You will lead Coordinators and Administrators, drive process improvements, deliver staff training, and collaborate with MIS, curriculum and funding teams to provide a high-quality, customer-focused service.

Qualifications

• Experience in administration, data management and supervising staff.
• Experience in further or higher education and using college MIS is advantageous.

Responsibilities

• Lead, support and develop the Student Records Coordinators and Administrators.
• Oversee accurate and timely processing of student records, enrolments and changes.
• Maintain data quality and support validation, audit and compliance requirements.
• Develop and improve student records and enrolment processes and provide training.
• Lead timetables delivery and ensure timetables reflect planned curriculum delivery.
• Monitor timetable accuracy and resolve clashes and untimetabled sessions.
• Support room and staff utilisation through reporting and reviews.
• Collaborate with curriculum, funding and planning teams to support registers and timetables.
• Monitor service requests and manage workloads for a responsive service.

Skills

Organisational skills

Communication skills

IT skills

Data management

Supervising staff

Tools

College MIS

Job description

Salary - £48,803 per annumHours - 37 hours per weekContract - Permanent, all year roundLocation - PeterboroughClosing Date – 27th October 2026Ready to take the next step in your career and lead a team responsible for essential student records and enrolment processes?We are looking for an organised and proactive Student Records Team Leader to lead our Student Records team at Peterborough College.You will be responsible for ensuring student records are accurate, up to date and processed efficiently, supporting effective enrolment, timetabling, reporting and funding compliance. Working closely with colleagues across MIS, curriculum and support teams, you will help maintain high data standards and deliver an excellent service to staff and students.

Key responsibilities

• Lead, support and develop the Student Records Coordinators and Administrators.
• Oversee the accurate and timely processing of student records, enrolments, withdrawals and changes.
• Maintain data quality and support validation, audit and compliance requirements.
• Develop and improve student records and enrolment processes, providing training and guidance to colleagues.
• Lead the effective and timely delivery of timetables, working closely with curriculum teams to ensure timetables accurately reflect planned curriculum delivery.
• Monitor timetable accuracy, identify and resolve clashes and untimetabled sessions, and ensure course information aligns with timetabling arrangements.
• Support effective room and staff utilisation through accurate reporting and regular reviews
• Work collaboratively with curriculum, funding, compliance and planning teams to support accurate registers and timetables.
• Monitor service requests, manage workloads and ensure a responsive, customer-focused service.

About you

You will have strong organisational, communication and IT skills, with experience in administration, data management and supervising staff. You will be confident managing competing priorities, working accurately under pressure and handling confidential information. You will also have experience communicating processes to a range of stakeholders, strong problem-solving skills and a commitment to continuous improvement, teamwork and excellent customer service. Experience in further or higher education and using college management information systems would be an advantage.

Why work for IEG?

• Generous Leave: 35 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
• Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
• Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
• Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts

IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.