Student Records Administrator

Inspire Education Group (IEG); Peterborough; On-site; GBP 21,000 - 30,000; Full time

Job summary

Inspire Education Group (IEG) is looking for a Student Records Administrator to join our MIS team in Peterborough. You will manage student data with accuracy, support enrolments, and assist front-line services in a busy college environment.

The role focuses on data integrity, service desk handling, and collaborative work during peak enrolment periods. A Level 2 qualification with GCSEs, strong communication, and discretion are essential for success.

Qualifications

• Education: Level 2 or equivalent with solid GCSE English and Maths (Grade C/4 or above).
• Experience: Background in administration or a data-focused role in a busy office.
• Skills: Speedy and accurate data entry, methodical problem solving, discretion with confidential information.
• People Skills: Excellent communication, flexible to changing tasks, strong customer care orientation.

Responsibilities

• Inputting and updating vital student information including enrolments, withdrawals, transfers, and achievements.
• Handling service desk requests, emails, and phone calls to support curriculum and support teams.
• Systematically validating data fields to ensure records comply with funding rules and regulations.
• Collaborating with Student Services during peak periods like student enrolment.
• Participating in team meetings and supporting colleagues to maintain team spirit.

Skills

Data entry

Problem solving

Discretion

Communication

Flexibility

Customer care

Education

Level 2 education + GCSE English and Maths

Job description

Are you a detail-oriented individual with a knack for data and a passion for helping people? Do you thrive in a friendly, busy office environment where your work directly supports the success of students?

At Inspire Education Group, we connect Stamford College, Peterborough College, and University Centre Peterborough to create amazing learning experiences. Our Management Information Services (MIS) department is on the lookout for a positive, practical, and proactive Student Records Administrator to join our close-knit team.

If you have a "can-do" attitude and love providing top-notch customer service, we would love to meet you!

What You'll Be Doing

As part of our responsive MIS team, you will be the guardian of our student data, ensuring everything is accurate, up-to-date, and running smoothly. Your main days will involve:

• Data Brilliance: Inputting and updating vital student information, including enrolments, withdrawals, transfers, and achievements.
• Problem Solving: Handling service desk requests, emails, and phone calls promptly to support our curriculum and support teams.
• Quality Checking: Systematically validating data fields to make sure our records comply with funding rules and regulations.
• Enrolment Magic: Team up with our Student Services teams during exciting, high-demand peak periods like student enrolment.
• Collaborating: Actively participating in team meetings, supporting colleagues, and sharing workloads to keep the team spirit high.

What We Are Looking For

We want to set you up for success! Here is what we need you to bring to the table:

The Essentials:

• Education & IT: Educated to Level 2 (or equivalent) with solid GCSE English and Maths (Grade C/4 or above).
• Experience: A background working in administration or a data-focused role, ideally within a busy office environment.
• Skills: Speedy and accurate data entry skills, a methodical approach to problem-solving, and the ability to handle confidential info with total discretion.
• People Skills: Excellent communication skills, a flexible approach to changing tasks at short notice, and a true love for customer care.

Why work for IEG?

• Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
• Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
• Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
• Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts

Safeguarding Statement

IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.

Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.