Student Receptionist/Main Receptionist

Woolmer Hill School; Greater London; On-site; GBP 3,500 - 4,200; Part time

Job summary

Woolmer Hill School is seeking a Student Receptionist to provide clerical and first aid support to students and assist at the main reception. The role includes acting as Fire Marshall during evacuations and welcoming visitors in a courteous, professional manner.

The successful candidate will have or be willing to undertake First Aid training, work seven hours per week on Mondays, and support pastoral teams with timely communications and records using Bromcom.

Qualifications

• Provide clerical and first aid support to students.
• Handle enquiries courteously and relay messages.
• Support main reception and cover during absences.
• Record first aid incidents accurately the same day when possible.
• Log student attendance, late arrivals and related paperwork.

Responsibilities

• Serve as a friendly point of contact at the student reception.
• Ensure student enquiries and medical incidents are handled promptly and courteously.
• Assist with logging and reporting on relevant systems as required.
• Co-ordinate with pastoral team to communicate important information.

Skills

First Aid

Reception

Clerical work

Customer service

Communication

Teamwork

Organisational skills

Attention to detail

Education

First Aid qualification

Tools

Bromcom MIS

Job description

The Student Receptionist carries responsibility for:

To provide general clerical and first aid assistance to students at Student Reception.

To support main reception when required.

Remuneration

Scale 2 (SCP 3-4), 7 hours per week (Monday)

Specific accountability for:

Ensuring that student enquiries/requests and first aid/medical incidents are dealt with promptly and in an efficient and courteous manner.

Providing a professional service and warm welcome to internal and external visitors at main reception.

To act as Fire Marshall during emergency evacuation.

Main duties:

• Ensuring that clerical and first aid/medical support is provided to students - contacting parents where necessary
• Reporting any issues/concerns to the pastoral team
• Ensuring that first aid incidents are recorded accurately and reported (the same day whenever possible)
• Ensuring that enquiries from external and internal customers are dealt with in a courteous and professional manner, relaying messages in a timely fashion
• In liaison with colleagues to provide cover in the event of absent colleagues, ensuring student reception and main reception are manned at all times
• Dealing with students who require lunch slips as well as all relevant paperwork
• Logging students who are leaving school/arriving late due to appointments etc
• Delivery of urgent messages to staff and pupils when required
• Ensuring Bromcom (management information system) entries for student mobile phone sanctions and reporting to relevant staff member of persistent offenders. Assisting with repatriation of phones at the end of the school day.

The successful candidate should either be a qualified First Aider or be willing to undertake training.