Student Information & Enrolment Admin (Temporary)

Huntress; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

An educational organisation in Birmingham is seeking a temporary Student Information Officer to provide essential administrative support during a busy period. The role requires excellent written and verbal communication, strong customer service skills, and a valid DBS check; ASAP start for 4-6 weeks, with full-time 35 hours or part-time 17.5 hours per week.

You will manage inductions, enrolments, eligibility documents, attendance records, and help students with accommodation and records.

Qualifications

• DBS check is required prior to start.
• Excellent written and verbal communication skills.
• Good customer service background.
• Availability for ASAP start and 4-6 week temporary assignment.

Responsibilities

• Administer the induction and enrolment process for all students
• Receiving and recording eligibility documents
• Administer the process for students who intermit, transfer and withdraw from the course
• Administer the student attendance recording system ensuring that attendance, absences and class swaps are recorded accurately
• Provide administrative support to the Learning Support tutors
• Ensure sufficient stocks of stationery - ordering and replenishing stocks as necessary
• Providing an up to date service to students looking for accommodation
• Keep up-to-date files of all paperwork
• Input and keep records relating to overtime payments for teaching staff, invigilators and visiting lecturers on a monthly basis

Skills

Customer service

Written communication

Verbal communication

Attention to detail

Job description

An educational organisation in Birmingham is seeking a temporary Student Information Officer to provide essential administrative support during a busy period. The role requires excellent written and verbal communication, strong customer service skills, and a valid DBS check; ASAP start for 4-6 weeks, with full-time 35 hours or part-time 17.5 hours per week.

You will manage inductions, enrolments, eligibility documents, attendance records, and help students with accommodation and records.