Student Information Desk Receptionist

Outwood; Tees Valley; Hybrid; GBP 19,000 - 20,000; Part time

Job summary

Outwood Academy Ormesby invites applications for a Student Services Information Desk Receptionist. The role is based at the academy, serving as the first point of contact for student queries and visitors, delivering a professional reception and supporting safeguarding checks where required.

The position is 32.5 hours per week, Monday to Friday (8:00am–3:00pm), term time only plus 5 days. A strong IT skillset with Microsoft Excel and Word is essential, and the ability to prioritise a demanding

Qualifications

• First point of contact for student enquiries; provide a comprehensive reception service.
• Excellent interpersonal and professional presentation.
• Strong administrative and IT skills; fully competent in Microsoft packages, especially Excel and Word.
• Well-organised with ability to prioritise demanding workload and work on your own initiative or in a team.

Responsibilities

• Be the first point of contact for student enquiries and visitors; provide a comprehensive reception service.
• Greet visitors to the Academy and ensure safeguarding checks are made.

Skills

Interpersonal skills

Administrative skills

IT skills

Microsoft Excel

Microsoft Word

Organisational skills

Teamwork

Tools

Microsoft Excel

Microsoft Word

Job description

Role: Student Services Information Desk Receptionist
Academy: Outwood Academy Ormesby
Start Date: As soon as possible.
Salary (Actual Salary): £18,692.19 to £18,985.44 (Grade 2, SCP 3-4)
Working Pattern: 32.5 Hours Per Week, Monday to Friday (8:00am - 3:00pm), Term Time only + 5 days.

At the first point of contact for student enquiries, you are required to provide a comprehensive reception service. You will also provide cover to the main reception greeting all visitors to the Academy and ensuring relevant safeguarding checks are made. You should be well presented with excellent interpersonal skills, enabling you to engage positively with visitors, students and staff alike.

You will have excellent administrative and IT skills and be fully competent in the use of all Microsoft Packages, mainly Microsoft Excel and Microsoft Word. You will be extremely well-organised, have the ability to prioritise your demanding workload and be able to work on your own initiative as well as part of a team.

Welcome from the Principal:

Thank you for your interest in the vacancy at Outwood Academy Ormesby in Middlesbrough.

As Principal, I'm extremely proud of our academy, where everyone is driven to help young people thrive and meet their full potential in one of the most deprived areas in the country. We are committed to the value that 'every interaction counts' and work relentlessly to transform students' lives and develop positive community relationships.

We seek colleagues who value a commitment to enriching student lives, collaboration, a growth mindset, and a relentless drive to 'turn our best into our normal'.

As part of the Outwood Family, committed to transforming lives and raising standards, we would be delighted to welcome you to our team if you share our passion for improving the lives of young people and our wider community.

If you have any questions or would like to visit the school, please contact Helen Murphy, HR Assistant via [e-mail].