Student Information Desk Receptionist

Outwood Grange Academies Trust; Tees Valley; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Free on-site parking

Employee Assistance Programme

25 days holiday

Job summary

Outwood Academy Ormesby is seeking a Student Services Information Desk Receptionist to join the front of house team. You will handle student enquiries, provide a comprehensive reception service, greet visitors, and ensure safeguarding checks are carried out.

The role runs 32.5 hours per week, Monday to Friday, 8:00am–3:00pm, term time only plus 5 days. The successful candidate will have excellent administrative and IT skills, be highly organised, and able to work both independently and as part

Qualifications

• Excellent interpersonal skills to engage with visitors, students and staff.
• Strong administrative and IT skills with proficiency in Microsoft Excel and Word.
• Organised with the ability to prioritise workload and work independently.

Responsibilities

• Provide a comprehensive reception service at the Academy.
• Greet visitors and ensure safeguarding checks are completed.
• Support main reception and manage enquiries from students and staff.

Skills

Interpersonal skills

Administrative skills

IT skills

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

Role: Student Services Information Desk Receptionist

Academy: Outwood Academy Ormesby

Start Date: As soon as possible.

Salary (Actual Salary): £18,692.19 to £18,985.44 (Grade 2, SCP 3-4)

Working Pattern: 32.5 Hours Per Week, Monday to Friday (8:00am - 3:00pm), Term Time only + 5 days.

At the first point of contact for student enquiries, you are required to provide a comprehensive reception service. You will also provide cover to the main reception greeting all visitors to the Academy and ensuring relevant safeguarding checks are made. You should be well presented with excellent interpersonal skills, enabling you to engage positively with visitors, students and staff alike.

You will have excellent administrative and IT skills and be fully competent in the use of all Microsoft Packages, mainly Microsoft Excel and Microsoft Word. You will be extremely well-organised, have the ability to prioritise your demanding workload and be able to work on your own initiative as well as part of a team.

Welcome From The Principal

Thank you for your interest in the vacancy at Outwood Academy Ormesby in Middlesbrough.

As Principal, I'm extremely proud of our academy, where everyone is driven to help young people thrive and meet their full potential in one of the most deprived areas in the country. We are committed to the value that 'every interaction counts' and work relentlessly to transform students' lives and develop positive community relationships.

We seek colleagues who value a commitment to enriching student lives, collaboration, a growth mindset, and a relentless drive to 'turn our best into our normal'.

As part of the Outwood Family, committed to transforming lives and raising standards, we would be delighted to welcome you to our team if you share our passion for improving the lives of young people and our wider community.

If you have any questions or would like to visit the school, please contact Helen Murphy, HR Assistant via [e-mail].

About Us

Outwood Grange Academies Trust (OGAT) places staff development at the heart of its strategy to deliver excellence, aiming to recruit, develop, and retain the best staff through the Outwood Institute of Education (OIE).

What will we do for you?

• Secure Pay & Pension: Competitive salary, automatic pay progression, and enrolment in the Local Government Pension Scheme.
• Training & Progression: Access to diverse CPD opportunities, including apprenticeships and vocational qualifications.
• Flexibility & Leave: Flexible family policies, enhanced occupational benefits (with no qualifying period), and 25 days holiday, plus bank holidays for non-term time staff. (Holiday for part-time staff is calculated on a pro-rata basis)
• Wellbeing & Perks: Dedicated mental well-being strategy, free on-site parking, employee discounts, and access to a comprehensive Employee Assistance Programme.

Outwood Grange Academies Trust is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.