Student Information Administrator

Bury College; Bury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bury College is seeking a Student Information Administrator to join our Student Information team and help maintain accurate, secure student records across the College. You will support applicants, students and colleagues throughout the application, interview and enrolment processes, delivering high-quality administrative service.

You will input and update data, assist with enrolment events, provide advice by phone, email or in person, and help to develop system guidance for colleagues while

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail and data accuracy.
• Ability to work with information, records and computerised systems.
• Good IT skills and ability to learn new systems quickly.
• Ability to communicate clearly across different channels.
• Proactive approach to problem-solving and continuous improvement.
• Ability to work independently while contributing to a team.
• Understanding of confidentiality and data protection.
• Flexible approach to changing priorities and responsibilities.
• Commitment to equality, diversity and providing an excellent customer experience.

Responsibilities

• Providing a high-quality administrative service as part of the Student Information team.
• Accurately inputting, updating and maintaining student data and records.
• Monitoring data processes and identifying issues, backlogs or opportunities for improvement.
• Collating, analysing and validating data to support reports, including applications and enrolments.
• Supporting the enrolment process for learners across the College.
• Providing advice, guidance and support to applicants by telephone, email and in person.
• Supporting and helping to lead interview and enrolment events, acting as a key point of contact for applicants, parents and curriculum teams.
• Coordinating interview and enrolment schedules and allocating appropriate appointment times.
• Liaising with internal and external stakeholders to resolve queries and ensure effective communication.
• Supporting mailings and e-shots through the accurate collation and processing of relevant data.
• Assisting with data validation to ensure the accuracy and integrity of management information and external returns.
• Developing user guidance and delivering training to colleagues using Student Information systems.
• Maintaining confidentiality and ensuring learner information is processed and stored securely and in accordance with GDPR and relevant legislation.
• Contributing to continuous improvement, innovation and the sharing of good practice across the service.

Skills

Highly organised

Accurate

Customer-focused

Administrative skills

Attention to detail

Data handling

IT literacy

Clear communication

Problem solving

Independent working

Confidentiality/Data protection

Flexibility

Equality & customer experience

Job description

Job Introduction

Bury College is looking for a Student Information Administrator to join our Student Information team and play a key role in supporting applicants, students and colleagues across the College. This is a varied and rewarding role where you will provide a high-quality administrative service, ensuring that student information is accurate, secure and up to date. You will also be one of the first points of contact for applicants and will provide advice and guidance throughout the application, interview and enrolment processes.

About the role

As a Student Information Administrator, you will be responsible for maintaining accurate student records and supporting the effective operation of the College's student information systems and processes. You will work closely with curriculum and business support teams to help maximise student numbers, coordinate interviews and enrolment activities, and ensure that applicants receive an excellent level of customer service. The role is fast-paced and varied, so you'll need to be adaptable and comfortable responding to changing priorities and demands within the further education environment.

Key responsibilities

• Providing a high-quality administrative service as part of the Student Information team.
• Accurately inputting, updating and maintaining student data and records.
• Monitoring data processes and identifying any issues, backlogs or opportunities for improvement.
• Collating, analysing and validating data to support reports, including applications and enrolments.
• Supporting the enrolment process for learners across the College.
• Providing advice, guidance and support to applicants by telephone, email and in person.
• Supporting and helping to lead interview and enrolment events, acting as a key point of contact for applicants, parents and curriculum teams.
• Coordinating interview and enrolment schedules and allocating appropriate appointment times.
• Liaising with internal and external stakeholders to resolve queries and ensure effective communication.
• Supporting mailings and e-shots through the accurate collation and processing of relevant data.
• Assisting with data validation to ensure the accuracy and integrity of management information and external returns.
• Developing user guidance and delivering training to colleagues using Student Information systems.
• Maintaining confidentiality and ensuring learner information is processed and stored securely and in accordance with GDPR and relevant legislation.
• Contributing to continuous improvement, innovation and the sharing of good practice across the service.

** Interviews will take place on Friday 18th September **

About you

We are looking for someone who is highly organised, accurate and customer-focused, with the ability to manage competing priorities in a busy environment. You will have excellent communication and interpersonal skills and be confident dealing with a wide range of people, including students, parents, colleagues, schools, employers and external agencies.

You should also have:

• Strong administrative and organisational skills.
• Excellent attention to detail and a commitment to data accuracy.
• The ability to work confidently with information, records and computerised systems.
• Good IT skills and the ability to learn new systems quickly.
• The ability to communicate clearly and professionally across different channels.
• A proactive approach to problem-solving and continuous improvement.
• The ability to work independently while also contributing positively to a team.
• An understanding of the importance of confidentiality and data protection.
• A flexible approach and the ability to adapt to changing priorities and responsibilities.
• A strong commitment to equality, diversity and providing an excellent customer experience.