Student Funding Administrator x2

Oxford Brookes University; Oxford; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Hybrid work

Local Government pension

Employee assistance helpline

Job summary

Oxford Brookes University is seeking two Student Funding Administrators to join the Finance and Legal Services team at Headington Campus with hybrid working options. The role involves coordinating SLC funding, tuition fees, and the OBU Bursary scheme, ensuring data integrity across Banner and SIS, and providing high-quality student support during enrolment and Open Days.

You will work closely with the Student Loans Company and internal teams to resolve discrepancies and ensure timely payments.

Qualifications

• Degree or equivalent required.
• Customer service experience essential.
• Data entry and interpretation skills needed.
• Excellent communication and customer service skills required.
• Strong attention to detail is essential.
• Ability to work with minimal supervision.

Responsibilities

• Administer financial enrolment for UK tuition fee and maintenance loans as part of a team.
• Complete SLC enrolment confirmations to ensure timely maintenance loans.
• Ensure accurate attendance data for SLC and tuition fee income disbursement.
• Respond to queries from applicants and students by email/phone and update records.
• Advise on financial implications of study-pattern changes.
• Investigate discrepancies between SLC and OBU tuition fee data and resolve queries.

Skills

Degree or equivalent

Customer service

Data input

Communication

Attention to detail

Self-supervision

Education

Degree or equivalent

Job description

Student Funding Administrator x2

£29,354 rising to £31,861

Full Time, Permanent - Professional Ser

Oxford Brookes University is distinctive in nature. We are a modern and forward-thinking institution rooted in and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: "shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research".

Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.

In acknowledgment of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow.

The role

Based at our Headington Campus (with hybrid working options), the Student Funding Administrator reports directly to the Funding Team Leader. We are currently recruiting for both permanent and fixed-term (1-year maternity cover) positions.

Working closely with the Student Loans Company (SLC) and internal Registry teams, you will serve as a key point of contact for students and staff regarding tuition fee data, SLC funding, and the OBU Bursary scheme. Your duties will include ensuring data integrity across our systems (Banner and SIS), investigating and resolving discrepancies to facilitate timely payments, and managing student fee categories and waivers. You will also play a key role in supporting our students during enrollment periods and Open Days, providing a high standard of customer care across all communications.

About the team

The Student Finance team sits within the Finance and Legal Services (FLS) Directorate, which is central to maintaining the University's financial integrity, operational stability, and statutory compliance. Our department is responsible for the accurate charging, collection, and allocation of tuition fees, as well as the administration of the OBU Bursary scheme.

We are committed to delivering a high-quality, student-focused service. Our work involves complex data management, including maintaining data integrity between the University's Student Record System (Banner) and the Student Loans Company (SLC) database.

What will I be doing?

• The role involves working as part of a team to administer all aspects of financial enrolment of students with UK tuition fee and maintenance loans
• Completing Student Loans Company (SLC) enrolment confirmations on the SLC database to ensure that enrolled students with completed applications receive maintenance loans in a timely fashion
• Ensuring accurate attendance confirmation data is compiled for the SLC to allow tuition fee income to be disbursed to the University
• Responding to queries from applicants and students by email and telephone and updating student records with notes
• Offering advice on financial implications of adjustments to study patterns
• Responsible for investigating differences between SLC and OBU tuition fee data and resolving queries and differences to ensure correct payments.

What skills do I need?

• Degree or equivalent
• Customer service experience
• Data input/interpretation skills
• Excellent communication and customer service skills
• Strong attention to detail
• Ability to work with minimal supervision.

Interviews are expected to take place, in person, on 17 November 2026.

Please Note:

This role will not attract sufficient points to obtain a sponsored skilled worker visa under the points based immigration system, however applications are welcome from candidates who don't currently have the right to work in the UK, but who would be eligible to obtain a visa via another route.

About the location

This role is hybrid, allowing for a balance between home and office working. We anticipate this role will require 1-2 days on campus per week to facilitate team collaboration and support our student-facing services.

Benefits

As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).

We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.

We have an extremely competitive Local Government pension scheme as well as providing all staff with financial education, a comprehensive employee assistance helpline.

We prioritise the well-being of our employees-both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team

In addition, all employees have access to:

• Discounted rates for the University sports & gym facilities
• Brookes on-site Nursery.
• Discounted travel options
• TOTUM card discount scheme
• Relocation scheme (for moves over 30 miles)
• Training and development opportunities
• Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work.

Equality, diversity and inclusion

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.

Closing Date: 04-Nov-2026

Vacancy ID: 197905

Faculty or Directorate: Finance and Legal Services

Location: Gipsy Lane Site, Headington Campus

For more information: [e-mail]