Student Administration Manager (Tuition Fee Billing and Funding)

Royal Holloway; Egham; Presencial; GBP 42.000 - 56.000; Jornada completa

Descripción de la vacante

Royal Holloway is seeking an experienced Student Administration Manager (Tuition Fee Billing and Funding) to lead the tuition billing cycle, bursary management and funding processes within the Directorate of Student Administration.

Based in Egham, this full-time role sits in a busy team; you will work across departments to ensure compliant, efficient handling of student financials and support the student journey during major system change.

Formación

• Experienced Higher Education professional with in-depth knowledge of the student lifecycle.
• Specialist knowledge of SFE and SLC funding, including Lifelong Learning Entitlement (LLE).

Responsabilidades

• Oversee Tuition Fee Billing processes and related financial workflows.
• Identify and allocate bursaries in line with policy and need.
• Maintain CMS database and ensure alignment with statutory frameworks, including LLE preparations.
• Collaborate with colleagues to support students and staff across the university.

Conocimientos

Student lifecycle knowledge

SFE funding knowledge

LLE knowledge

Educación

Higher Education experience

Descripción del empleo

Student Administration Manager (Tuition Fee Billing and Funding)

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Permanent.

Applications are invited for the post of Student Administration Manager (Tuition Fee Billing and Funding).

The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.

Reporting to the Enrolment and Records Senior Manager the Tuition Fee Billing and Funding Manager is responsible for the management of the University tuition fee billing processes including:

• Managing the University Tuition Fee Billing processes
• Managing Bursary identification and allocation
• Managing the maintenance of the SLC Course Management Service (CMS) database, ensuring institutional processes align with statutory frameworks, including preparations for the Lifelong Learning Entitlement (LLE)

The Tuition Fee Billing and Funding Manager works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.

This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.

We are looking for an experienced Higher Education professional with knowledge of the student life cycle with specialist SFE and SLC funding knowledge, including knowledge of the Lifelong Learning Entitlement (LLE). Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: [e-mail]

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .