Student-Focused Front Desk Coordinator for Education Campus

The Bedford College Group; Bedford; On-site; GBP 25,000 - 28,000; Part time

Benefits offered by this job

Salary range £25,467-£28,482

27 days annual leave + Bank holidays

Staff pension

Discounts (retail & leisure)

Development opportunities

Job summary

The Bedford College Group is seeking a Receptionist to join the Estates and Facilities team in Bedford. You will deliver professional front-of-house service, greet students, staff and the public, and support information needs across the site.

Responsibilities include managing bookings and attendance records, processing class and facility hire, using booking systems and tills, and promoting services and events while upholding safeguarding and health and safety policies.

Qualifications

• Customer service excellence with strong communication.
• Administration skills using booking systems, tills and MS Office.
• Organised, detail‑oriented and able to multitask.
• Team player who promotes inclusion and safeguarding standards.
• Leisure or hospitality experience and flexibility to work evenings/weekends.

Responsibilities

• Deliver a professional front‑of‑house service and assist students, staff and the public.
• Maintain accurate bookings, attendances and membership records.
• Process class, event and facility hire bookings and payments.
• Promote facilities, memberships and events to maximise participation.
• Support safeguarding, health and safety and continuous improvement.

Skills

Customer service

Administration

Organisation

Teamwork

Leisure industry knowledge

Tools

Booking systems

Tills

Microsoft Office

Job description

The Bedford College Group is seeking a Receptionist to join the Estates and Facilities team in Bedford. You will deliver professional front-of-house service, greet students, staff and the public, and support information needs across the site.

Responsibilities include managing bookings and attendance records, processing class and facility hire, using booking systems and tills, and promoting services and events while upholding safeguarding and health and safety policies.