Reception & Admin Coordinator (Front Desk & Events)

Bedford College Group; Bedford; On-site; GBP 25,000 - 28,000; Part time

Benefits offered by this job

27 days annual leave

People's Pension

Retail and leisure discounts

Access to college courses

Job summary

The Bedford College Group is seeking a Receptionist to join the Estates and Facilities team at Trinity Arts & Leisure in Bedford. The role focuses on front-of-house customer service, bookings, and admin duties to support students, staff and the wider community.

Working 20 hours per week on a permanent basis, the successful candidate will manage reception operations, process bookings, promote services and maintain a safe, welcoming environment in line with safeguarding and health and safety

Qualifications

• Deliver excellent customer service to a wide range of customers.
• Use booking systems, tills and Microsoft Office to manage bookings and admin tasks.
• Demonstrate strong organisational skills and multitask effectively.

Responsibilities

• Deliver a professional front-of-house service and information to students, staff and the public.
• Maintain accurate bookings, attendance records and process class, event and facility hire bookings.
• Promote facilities, memberships and events to maximise participation and income.
• Uphold a safe and welcoming environment, adhering to safeguarding and health & safety policies.
• Support continuous improvement and training within the Estates and Facilities team.

Skills

Customer Service

Administration

Organisation

Teamwork

Leisure Industry Knowledge

Tools

Microsoft Office

Booking Systems

Job description

The Bedford College Group is seeking a Receptionist to join the Estates and Facilities team at Trinity Arts & Leisure in Bedford. The role focuses on front-of-house customer service, bookings, and admin duties to support students, staff and the wider community.

Working 20 hours per week on a permanent basis, the successful candidate will manage reception operations, process bookings, promote services and maintain a safe, welcoming environment in line with safeguarding and health and safety